The role is part of a small team based at Blackberry Hill Hospital and Green Lane Hospital, where the assistant will help maintain organized records, manage incoming/outgoing mail, and provide administrative support. The position not only contributes to the effective functioning of the Health and Social Care Records Department but also plays a vital role in improving mental health support across the South West region.
An Exciting opportunity has arisen and we are therefore looking for an individual to come and work with us as a Health and Social Care Records Assistant providing support services to those making Data Subject Access Requests and undertaking general record management tasks.
We are a small team based across Blackberry Hill Hospital and our other site at Green Lane Hospital, Devizes. We are excited to welcome you to our team. If you think you are the right person, then please get in touch.
The post holder will cover all aspects of the role including, the pulling, filing, pruning, destruction, preparation amalgamation and secure transportation of case notes.
The primary purpose of the post holder will be assist in the development of an effective and efficient Health and Social Care Records service. To support the activity of the Clinical Sectors, to support the management of Health and Social Care Record ensuring compliance with records standards.
AWP is part of the NHS family, servicing a population of around 1.8 million. There are over 5,000 dedicated members of staff delivering services across more than 90 locations, covering a region of 2,200 miles. AWP has approximately 150 teams and our services support a population of around 1.8 million people.
AWP is part of the South West Provider Collaborative which comprises a number of NHS organisations, independent sector providers, and a community interest company. In working together, we're able to pool our specialist knowledge and resources. Together, we want to improve the mental health support available to people living all over the South West.
About us
- To file/retrieve Health and Social Care Records on a daily basis and in accordance with agreed Trust Policies and Procedures.
2. To assist in maintaining the Health and Social Care Records in a tidy order while transferring between departments.
3. To ensure that the incoming/outgoing post is in a tidy order ready for despatch and on occasions deliver Health & Social Care Records to other areas.
4. To be able to assist with Death Registration.
5. To liaise with professional/administrative staff within the Trust on issues relevant to Health and Social Care Records.
6. To receive telephone calls and enquiries in relation to Health and Social Care Records issues and to be able to respond appropriately.
7. To assist in the sorting of incoming mail and to ensure outgoing mail is despatched by maintaining current agreed systems.
8. To liaise with external agencies ensuring compliance with the Data Protection Act and the Subject Access Request process as part of this. Also providing administrative support in response to a SAR.
9. To support the Records Manager in collating information required for both clinical and administrative processes and to provide statistical information as requested by the Records Manager.
10. To monitor stationery supplies as part of the team and re-order as necessary using established procedures.
11. To provide assistance to other colleagues in order to ensure the efficient running of the Health and Social Care Records Department.
12. Any other duties compatible with the grade and on discussion with the Health & Social Care Records Manager.
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