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Referral Coordinator with Cornerways Medical Centre in Ringwood, Hampshire
Cornerways Medical Centre is seeking candidates for a Referral Coordinator position. This is a permanent, part-time position for 25 hours per week over five days. Processing GP referrals and correspondence Organising and prioritising workload to ensure requested timescales are met for urgent and routine referrals Maintaining and updating referral pathways Acting as a liaison between Doctors and patients Liaising with patients and hospital departments in relation to referrals and patient appointments Maintaining and monitoring 2ww and Advice & Guidance waiting lists Processing of tasks Processing of GOS18 forms Chasing outstanding correspondence and results where necessary Dealing courteously and efficiently with all patients and third parties, either in person or on the phone Entering patient data onto the computer as required Scanning and electronic filing of correspondence Liaising effectively with all members of the Practice team Dealing with and responding to referral queries Providing customer service to all patients as needed Updating patient information as needed Any other duties as requested by the Doctors or the Practice Manager About us Referral Coordinator Duties: Processing GP referrals and correspondence Organising and prioritising workload to ensure requested timescales are met for urgent and routine referrals Maintaining and updating referral pathways Acting as a liaison between Doctors and patients Liaising with patients and hospital departments in relation to referrals and patient appointments Maintaining and monitoring 2ww and Advice & Guidance waiting lists Processing of tasks Processing of GOS18 forms Chasing outstanding correspondence and results where necessary Dealing courteously and efficiently with all patients and third parties, either in person or on the phone Entering patient data onto the computer as required Scanning and electronic filing of correspondence Liaising effectively with all members of the Practice team Dealing with and responding to referral queries Providing customer service to all patients as needed Updating patient information as needed Any other duties as requested by the Doctors or the Practice Manager