Referral Coordinator inRingwood inRingwood PUBLISHED TUE 5 NOV 2024

PERMANENT

Cornerways Medical Centre raqVPvAD

Meaningful Impact, The role allows you to make a significant difference in patients' healthcare journeys by facilitating vital referrals.

Team Collaboration, You'll work closely with a variety of healthcare professionals, enhancing teamwork and communication skills.

Variety of Tasks, The position encompasses a wide range of duties, ensuring a dynamic and engaging work environment.

Customer Service Focus, Providing direct support to patients helps develop strong interpersonal skills and fosters a compassionate work atmosphere.

Part-time Flexibility, With a part-time schedule of 25 hours per week, it offers a balanced work-life integration.

Professional Development, The role provides opportunities for learning about healthcare processes, referral systems, and patient management.

Job Stability, As a permanent position, it offers job security and the chance to build long-term relationships with patients and staff.

Cornerways Medical Centre is hiring a part-time Referral Coordinator for 25 hours per week in Ringwood. The role involves processing GP referrals and correspondence, organizing workloads to meet referral timelines, maintaining referral pathways, and serving as a liaison between doctors, patients, and hospital departments. Responsibilities include managing waiting lists, processing GOS18 forms, following up on outstanding correspondence, entering patient data, electronic filing, and handling referral queries. Excellent customer service and effective communication with the practice team and patients are essential. Additional duties may be assigned by the doctors or Practice Manager.

Cornerways Medical Centre is seeking candidates for aReferral Coordinator position.

This is a permanent, part-time position for 25 hours per week over five days.

Processing GP referrals and correspondence

Organising and prioritising workload to ensure requested timescales are met for urgent and routine referrals

Maintaining and updating referral pathways

Acting as a liaison between Doctors and patients

Liaising with patients and hospital departments in relation to referrals and patient appointments

Maintaining and monitoring 2ww and Advice & Guidance waiting lists

Processing of tasks

Processing of GOS18 forms

Chasing outstanding correspondence and results where necessary

Dealing courteously and efficiently with all patients and third parties, either in person or on the phone

Entering patient data onto the computer as required

Scanning and electronic filing of correspondence

Liaising effectively with all members of the Practice team

Dealing with and responding to referral queries

Providing customer service to all patients as needed

Updating patient information as needed

Any other duties as requested by the Doctors or the Practice Manager

About us
Referral Coordinator Duties:
Processing GP referrals and correspondence
Organising and prioritising workload to ensure requested timescales are met for urgent and routine referrals
Maintaining and updating referral pathways
Acting as a liaison between Doctors and patients
Liaising with patients and hospital departments in relation to referrals and patient appointments
Maintaining and monitoring 2ww and Advice & Guidance waiting lists
Processing of tasks
Processing of GOS18 forms
Chasing outstanding correspondence and results where necessary
Dealing courteously and efficiently with all patients and third parties, either in person or on the phone
Entering patient data onto the computer as required
Scanning and electronic filing of correspondence
Liaising effectively with all members of the Practice team
Dealing with and responding to referral queries
Providing customer service to all patients as needed
Updating patient information as needed

Any other duties as requested by the Doctors or the Practice Manager

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inRingwood

50.8540557 -1.771008 Ringwood, Hampshire

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