HR AdministratorinBeckenhaminBeckenhamPUBLISHED MON 17 MAR 2025

The HR Administrator is responsible for a variety of HR administrative duties supporting all our patient services. They play a vital part within the team and have ownership for the employee life cycle of our employees ensuring that new starters are added to the HR system, job changes are actioned, leavers are processed in a timely manner along with ensuring all the relevant documentation is checked, saved and sent. The HR Administrator proactively manages all HR queries across all communication channels and works with managers where necessary on escalations. The HR Administrator role provides a truly fantastic opportunity to build professional HR skills as the role provides the HR Team with crucial support across the HR spectrum including engagement, performance management, employee relations, projects and reporting.

Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary

Understand and manage the administration of a number of HR processes including DBS checks, maternity reporting, uploading of absence management, leavers processes and references

Provide administrative support to a range of HR projects, looking for improvements to our processes and procedures

Arrange meetings, panel hearings, job evaluation panels, booking venues, inviting attendees and printing papers

Provide administrative support such as minute taking when required

Update and maintain staff records, both manually and electronically

Ensure that all employees' personal files and relevant HR databases are maintained according to audit/ legislative requirements.

Use initiative and judgement at all times and know when it is appropriate to escalate issues to the Senior HR Manager.

Manage the Onboarding and leavers processes

Supporting the payroll team with HR queries

HR system management and data base reporting

Employee relations admin

Manage HR communications and escalate where appropriate

Ensures the correct authorisation has been obtained for all pay requests in line with operational procedures;

Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees

Role model the BGPA organisational values

About us

Job Summary

The HR Administrator is responsible for a variety of HR administrative duties supporting all our patient services. They play a vital part within the team and have ownership for the employee life cycle of our employees ensuring that new starters are added to the HR system, job changes are actioned, leavers are processed in a timely manner along with ensuring all the relevant documentation is checked, saved and sent. The HR Administrator proactively manages all HR queries across all communication channels and works with managers where necessary on escalations. The HR Administrator role provides a truly fantastic opportunity to build professional HR skills as the role provides the HR Team with crucial support across the HR spectrum including engagement, performance management, employee relations, projects and reporting.

Duties and Responsibilities

• Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary
• Understand and manage the administration of a number of HR processes including DBS checks, maternity reporting, uploading of absence management, leavers processes and references
• Provide administrative support to a range of HR projects, looking for improvements to our processes and procedures
• Arrange meetings, panel hearings, job evaluation panels, booking venues, inviting attendees and printing papers
• Provide administrative support such as minute taking when required
• Update and maintain staff records, both manually and electronically, including using BrightHR
• Ensure that all employees' personal files and relevant HR databases are maintained according to audit/ legislative requirements.
• Taking minutes at sensitive HR meetings
• Use initiative and judgement at all times and know when it is appropriate to raise issue to HR Advisors/ Senior HR Advisor.

• Manage the Onboarding and leavers processes
• Supporting the payroll team with HR queries
• HR system management and data base reporting
• Employee relations admin
• Manage HR communications and escalate where appropriate
• Manage the support desk inbox; responding to queries as appropriate or escalating where needed
• Ensures the correct authorisation has been obtained for all pay requests in line with operational procedures;
• Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.

Key Relationships

BGPA HR Team

All BGPA staff groups

BGPA Executive Team

BGPA Operational Teams

Personal / Professional Development

To participate in an annual performance review, taking responsibility for maintaining a record of own personal and / or professional development.

To participate in any training programme implemented by the executive team.

To effectively manage own time and workload and know when to seek advice and support from line manager.

To assess own performance and development, taking accountability for own actions, either directly or under supervision.

The post holder is required to follow BGPA policies and procedures which are regularly updated.