LSP SecretaryinPlymouthinPlymouthPUBLISHED TUE 24 DEC 2024
Working hours consist of 7.5 hours on Monday and Tuesday, and 6.75 hours on Wednesday. Preference will be given to internal Trust staff and those with NHS 'Priority' or 'At Risk' status. The role involves managing appointments, waiting lists, and the coordination of patient interactions, requiring strong organisational skills and the ability to liaise with patients, GPs, and other agencies effectively.
This is an exciting opportunity for an enthusiastic, capable and motivated individual to join the Lumbar Spine Pathway administrative team as a part time medical secretary.
The role is interesting and demanding, and will require someone who is flexible, able to work well within a busy environment, and can demonstrate their ability to prioritise and organise their workload.
The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills.
The working hours will be Monday - 7.5 hours, Tuesday 7.5 hrs and Wednesday - 6.75 hours per day.
Previous candidates need not to apply***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
To provide the booking, administrative and secretarial support for the Lumbar Spine Pathway.
To provide daily coordination and organisation of referrals received into the pathway ensuring appropriate booking process takes place. To provide support and preparation of notes for clinics.
To provide typing service for all resulting correspondence.
Supervise and line manager support secretary/admin assistant
About us
1. To be responsible for the administrative and secretarial services to the Lumbar Spine Pathway service.
2. To take appropriate action with regard to telephone calls from patients, GPs and other Agencies using initiative within broad guidelines outlined by trust and departmental policies.
3. Dealing face to face with patients, carers and other professional visiting the department, dealing appropriately with their enquiries and seeking advice when necessary.
4. Prioritise own workload including typing, management of appointments and waiting lists, collection of statistics. Provide guidance for other staff regarding prioritisation of their tasks.
5. To manage the waiting list for Lumbar Spine Pathway (within local parameters taking appropriate action if deviations occurs).
6. To support ESP in all systems relating to pathway.
7. To arrange appointments clinics using Choose and Book and iPM Waiting list management system.
8. To co-ordinate the speciality waiting lists and adhere to the Waiting List Policy
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