PhlebotomistinStainesinStainesPUBLISHED MON 10 MAR 2025

Please note we do NOT offer UKVI sponsorship, all applicants require right to work in the UK.

Are you passionate about providing high quality, competent care to people in their own home? In this role you are an integral part of the team, supporting the wider community services. An exciting opportunity has arisen for a community phlebotomist to join our community phlebotomy team.

Our community phlebotomists work throughout North West Surrey and providing home visits to patients who are housebound. The teams covers a large geographical area so ability to travel between patients homes and surrounding is essential.

The role requires positivity and excellent communication, good organizational skills.

You will need to demonstrate integrity, initiative, flexibility and the skill to support the team, approaching your work in a coordinated way.

We work integrated with primary care, adult social care, therapists, urgent & intermediate care services which facilitates shaping our future to deliver great quality care for housebound individuals.

We strive to maximize wellbeing, improve health outcomes and patient experience, and support people to remain at home.

If you have an interest in community phlebotomy, preventing hospital admissions, and caring for people with complex long-term disease, through to the last stages of their life, this role is for you.

We provide opportunity for continued learning and career progression, if this ignited your interest we would like to hear from you.

To be a Community Phlebotomy your role is vital in terms of supporting peoples care through by undertaking venipuncture and collecting samples from patients in the community ensuring patients safety and personal safety through adhering to protocols, policies, procedures and relevant Health and Safety legislation at all times.

Ensure that blood samples are accurately labelled in accordance with departmental policies and procedures.

Ensure that clinical samples are correctly packaged for transportation to the laboratory.

You should have excellent communication skills and interpersonal skills , as well as the ability to organize and prioritize your workload without direct supervision. You should be committed to delivering high quality patient care.

The postholder will need to be an experienced phlebotomist.

In addition to this, they will need to hold a full UK driving licence and have access to a car.

About us

Principal duties to include: Clinical and Technical: Collects, using venepuncture procedures, blood samples from adult patients 18 years and over in a variety of settings, selecting the appropriate equipment for the procedure. Provides a phlebotomy service at designated other settings. Monitors and maintains the health, safety and security of self and patients during the venepuncture procedure. Practices within risk management/ occupational health legislation and CSH procedures, and is aware of potential hazards. Collects samples from patients in high risk categories and is aware of potential hazards. Is able to follow agreed protocols to minimise risk to self and others. Is aware of the clinical conditions and precautions that are necessary for sample quality to be maintained during the venepuncture procedure, and makes the decision of appropriate site selection, correct use of tourniquet and selection of blood sample bottles. Is proficient in performing Point of Care capillary sample testing and proceed according to standard operating procedure. Ensures that blood sample bottles are accurately labelled in accordance with departmental policies and procedures. Ensures that clinical samples are correctly packaged for transportation to the laboratory in accordance with the policies and procedures of the Pathology Department. Is proficient in the use, maintenance and quality control procedures of the departmental equipment. Works to ensure that service performance targets are met by continually assessing priority of own work; taking into account individual needs of the patient. Is fully conversant with and works to relevant departmental policies and Standard Operating Procedures, ensuring that personal performance complies with ISO standards (International standards organisation). Performs telephone duties that include making and receiving calls from and to the phlebotomy unit, conveying sensitive information to other healthcare professionals, patients and their representatives. Performs additional patient monitoring ( for example but not limited to blood pressure, weight etc) in line with competancies. Provides support to junior members of staff, and encourage best practice. With appropriate training undertake cannulation of patients identified by registered professionals according to the clinical protocol. Role Responsibilities Is willing to undertake and complete a Level 3 Diploma in Clinical Healthcare Support via a CSH specific Learning contract. Works to achieve competencies across the repertoire of the department as appropriate. Participates in the a personal development programme and works towards identified development needs. To include attendance on mandatory training courses and subsequent updates in line with CSH policy. Communicates effectively with other staff groups both internal and external. To include healthcare professionals, transport, portering services, patients and their representatives. Provides and receives sensitive information from patients and their representatives where empathic skills are required. Includes communication with difficult patients who may have barriers to understanding. Is able to present information accordingly. Able to communicate sensitively where persuasive skills may be necessary Performs administrative tasks, to include activity audits and other audits as required. Ensures efficient use of resources and is aware of stock levels and rotation, storage conditions, batch numbers and expiry dates, thus ensuring the viability of stock used. Ensures appropriate stock levels are maintained in own area of operation, this may include ordering stock. Maintains a clean and safe working environment through good housekeeping practices. This will include disposal of clinical waste, decontamination processes. Is aware of Clinical Governance, Control of Substances Hazardous to Health (COSHH) and local Health and Safety policies, reporting problems, errors or breaches to the senior staff. Resuscitation trained with ability to use CPR techniques. Analytical / Judgmental Skills To manage a range of facts or situations requiring comparison of a range of options - judgements on problems requiring investigation, analysis, e.g. assessment of conditions, etc To provide assistance with the resolution of complaints within the clinical specialty, or sphere of responsibility To be aware of, and act upon or report, when necessary, procedures that are in place to protect vulnerable individuals. To comply with the Health and Safety Policy in accordance with the agreed procedure and policies. To report any accidents, incidents, near misses, hazards or serious untoward incidents in accordance with the agreed procedure. Responsibilities for human resources To attend in service training, mandatory training and other training programmes as required. To participate in the induction of new staff, students, bank and agency staff. To contribute to own personal and performance review and to undertake identified training needs and development. To assist with ensuring that a learning environment is created and maintained for pre-registration students, qualified nurses and healthcare assistants. Provide support for newly appointed phlebotomists, and other internal/external healthcare workers. Information Technology: Is able to use computer system to check email and participate in e-learning Is able to use the GP electronic requesting system and the mobile electronic requesting equipment to collect blood samples. To be competent at using the electronic patient record and ensure patient records are accurate and timely To particiate in data collection and audit when required. To manage own email and electronic communication inorder to carry out the role. Health, safety and security Facilitate a clean work environmentfor patient care and best practice in infection control. Ensuring receive all mandatory training and maintain own records. To support senior staff ensure that CSH Surrey policies, procedure and guidance are adhered to on the ward within own sphere of competence. Ensure that an incident report is completed for all untoward incidents To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity. To comply with the requirements of the Data Protection Act. To comply with CSH Surreys policies on equal opportunities, the consumption of alcohol and non-smoking. Health, safety and security Facilitate a clean work environmentfor patient care and best practice in infection control. Ensuring receive all mandatory training and maintain own records. To support senior staff ensure that CSH Surrey policies, procedure and guidance are adhered to on the ward within own sphere of competence. Ensure that an incident report is completed for all untoward incidents To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity. To comply with the requirements of the Data Protection Act. To comply with CSH Surreys policies on equal opportunities, the consumption of alcohol and non-smoking. Responsibility for Policy and Service Improvement/ Development To comply with, support and promote all CSH Surrey policies, standards and guidelines and that all staff adhere to them. To participate in meetings and conferences as required. To report and contribute towards the investigation of accidents and incidents, and support the development of strategies for the reduction of risk and promotion of health and safety regulations on the wards. To have a positive attitude to change and have a flexible approach to work. Responsibility for Audit/Research & Development To participate in all surveys and audits related to work, for example, patient satisfaction surveys, Essence of Care, Healthcare Commission Standards and NPSA. Quality Support achievement and maintenance of the necessary conditions to achieve high standards of professionalism and productive working. Continually maintain standards of care and assist the improvement of care. Following the investigation of complaints, assist and support in the implementation of action plans to address any learning needs to improve practice for the future Freedom to Act To demonstrate competence in all activities required of the post and to inform your manager if you do not feel adequately trained. To be guided by the relevant policy, guidelines and standards when performing tasks. Equality, diversity and rights To promote equality and value diversity by demonstrating promotion of nondiscriminatory values and supporting individuals to recognise their own and the equality, diversity, rights and responsibilities of others. To ensure that patients and their carers are consulted and involved in decisions regarding their health. To provide a service that protect patients and carers whilst respecting their diversity, difference, preferences and choice. Other Responsibilities Demonstrates excellent personal communication and team working skills. Complies with the requirement to practice within data protection and confidentiality guidelines. Attends departmental and Trust-wide staff meetings as appropriate. Is aware of the limitations of the phlebotomy remit and can refer problems or anomalies as appropriate Any other duties, which may be requested by the manager, to facilitate the smooth running of the service. This job description is not exhaustive and the post holder may be required to undertake such other duties from time to time as are consistent with the responsibility of the grade.