Sirona care & health CICrSApwpnb
If you thrive in a supportive and dynamic environment, this role is perfect for you! We’re looking for someone with strong IT skills and a good command of Microsoft Office. You'll be tasked with a variety of exciting responsibilities, from processing referrals to answering patient inquiries with empathy and professionalism. With free parking and a central location, your new workplace offers a setting where your skills will make a real difference in people's lives. Join us in driving change and excellence in patient care—your journey starts here!
An exciting opportunity has arisen for an administrator to work within the Skin Integrity Service teams alongside our existing administration and clinical team to support in the delivery of care to patients .This is a part time position, working 30 hours per week.
Successful candidates will be passionate about providing a first-class service to the patient group we serve by managing referral pathways, bookings and diaries for the team. You will need to be an excellent communicator both within the team and externally when helping clients with a diverse set of needs. You will demonstrate a desire to work creatively to help innovative service development within the Skin Integrity Service admin team and the wider organisation.We are looking for an individual who demonstrates excellent IT skills, comprehensive knowledge of Microsoft Office, minute taking and time management skills. Committed to working with a dynamic, forward thinking team, you will have exceptional proven organisational skills and the ability to work in a busy high performing team. Based near the city centre in an easily accessible location with free parking, you will work in a supportive environment with visible senior staff and an opportunity to support a team that is driving change and delivering excellent patient care.
Key Duties:
Work collaboratively as an administrator within a comprehensive administrative service for SKIN specialist services
Work independently using initiative as well as being part of the team to complete defined role
Work flexibly to meet the demands of the service, covering holiday and sickness to ensure a smooth administrative service
Process referrals onto the EMIS system and process all associated tasks within service operational protocols including flagging any urgent referrals
Book clinical appointments and manage cancellations efficiently
Be responsible for discharging patients in accordance with local policy
Answer telephone queries, taking accurate messages and dealing with them appropriately
Ensure own and team mailboxes are regularly checked and dealt within an appropriate time
Provide administrative support e.g. typing printing, scanning, minute taking, producing letters, dealing with post, disposal of sensitive material
Act in a professional, respectful and helpful manner at all times in line with Sirona values detailed below
Respond to patient enquiries with appropriate advice and empathy
Provide support to the senior administrators within the SKIN team
Prioritise tasks effectively and complete work within specified deadlines, with flexibility and the ability to adapt when needed.
Receive regular management supervision and participate in performance review
About us
Please see the attached job description for a full list of duties and responsibilities for this role.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
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