The focus of the Care Coordinator role is to create opportunities to improve the patient experience and ensure patients are directed to the best source of help for their needs and circumstances in a timely manner.
This post requires communication with multiple agencies outside of Seaford Medical Practice and also multi-disciplinary working within the practice. Also within the scope of this role is a contribution towards the quality of medical records. Together, all aspects of this role require a sound understanding of medical terminology and of the patient experience. Our ideal candidate may have:
For further details about the main duties of this role, please see the job description section below.
Maintaining patient registers oversee and manage end-of-life and cancer patient registers to ensure up-to-date information and care planning.
Attend MDT meetings and take minutes of meeting as required.
Cancer Care Support work with the cancer care lead to ensure effective management of patients within the Practice.
Monitoring Cancer Care Support mail inbox.
Maintain records of referrals and interventions to enable monitoring and evaluation the service.
Coordinate the clinical needs of a patient within the Surgery infrastructure and communicate the needs to the patient and relevant teams.
Liaise with Nursing & Care Homes support local Nursing/Care homes by organising ward rounds.
Monitoring Nursing/Care Home mail inbox.
Run searches relating to diary recalls and book appointments when required.
Monitoring Care Coordinator Accurx inbox.
Support Systems & Governance Manager as required with QOF (Quality Outcomes Framework) and Long Term Condition (LTC) recalls.
Conducting patient searches on clinical system (EMIS).
Inviting patients for their physical health checks (SMI appointments).