Band 5 Office Manager - Health Care of Older PeopleinBirminghaminBirminghamPUBLISHED TUE 26 NOV 2024
An exciting and challenging opportunity has arisen for a new Office Manager to join the Healthcare for Older People and Stroke management team. The successful post holder will be joining the specialties at an exciting time where we are focused on developing opportunities to improve services and overall experience for our patients
The Office Manager will not only be responsible for line management of the secretarial team but will also be required to work closely with the Operational team to support on-going improvement of quality standards; measured against Key Performance Indicators (KPI's)
We are seeking individuals with experience in working within an office environment and who are keen to develop their management skills and experience
The successful candidate for this role will have excellent attention to detail, strong managerial skills and be motivated to work towards continuous service improvement We are looking for someone who is flexible resilient and adaptable in a fast-paced professional environment. You will have excellent communication skills, a high degree of IT literacy and have experience of co-ordinating meetings, drafting agendas and taking minutes
The post-holder will be responsible for the provision of a comprehensive administrative service for the specialty which includes Healthcare for Older People and Stroke Services
The successful post holder will need to demonstrate the relevant level of experience and knowledge of working within an administrative role within the NHS
The Office Manager will work directly under the line management of the Operations Manager.
The Office Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services.
The Office Manager will not only be responsible for line management of the secretarial team, but an important part of the role will be working closely with the Operational team to support on-going improvement of quality standards; measured against Key Performance Indicators (KPI's). The role is also responsible for ensuring activity data reports are collected on a weekly basis, improvement plans are implemented, and this is presented within the monthly Speciality Meetings.
For further information please contact Jackie Howles; Operations Manager at
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*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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