Band 5 Office Manager - Health Care of Older People inBirmingham inBirmingham PUBLISHED 26 NOV 2024
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University Hospitals Birmingham NHS Foundation Trust is seeking an Office Manager for the Healthcare for Older People and Stroke management team. The role involves line managing the secretarial team and collaborating closely with the operational team to enhance service quality and patient experience, measured against Key Performance Indicators (KPIs).
Ideal candidates should have prior experience in an office environment, strong managerial skills, and a commitment to continuous improvement. Key responsibilities include providing comprehensive administrative support, coordinating meetings, drafting agendas, and taking minutes. Candidates should possess excellent communication skills, high IT literacy, and relevant NHS administrative experience.
The Office Manager will directly report to the Operations Manager and is expected to embody and promote the organizational values while fostering team support and effective service delivery. Regular collection of activity data and presentation of improvement plans in monthly Specialty Meetings is also part of the role.
For further inquiries, candidates can contact Jackie Howles, Operations Manager.
An exciting and challenging opportunity has arisen for a new Office Manager to join the Healthcare for Older People and Stroke management team. The successful post holder will be joining the specialties at an exciting time where we are focused on developing opportunities to improve services and overall experience for our patients
The Office Manager will not only be responsible for line management of the secretarial team but will also be required to work closely with the Operational team to support on-going improvement of quality standards; measured against Key Performance Indicators (KPI's)
We are seeking individuals with experience in working within an office environment and who are keen to develop their management skills and experience
The successful candidate for this role will have excellent attention to detail, strong managerial skills and be motivated to work towards continuous service improvement We are looking for someone who is flexible resilient and adaptable in a fast-paced professional environment. You will have excellent communication skills, a high degree of IT literacy and have experience of co-ordinating meetings, drafting agendas and taking minutes
The post-holder will be responsible for the provision of a comprehensive administrative service for the specialty which includes Healthcare for Older People and Stroke Services
The successful post holder will need to demonstrate the relevant level of experience and knowledge of working within an administrative role within the NHS
The Office Manager will work directly under the line management of the Operations Manager.
The Office Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services.
The Office Manager will not only be responsible for line management of the secretarial team, but an important part of the role will be working closely with the Operational team to support on-going improvement of quality standards; measured against Key Performance Indicators (KPI's). The role is also responsible for ensuring activity data reports are collected on a weekly basis, improvement plans are implemented, and this is presented within the monthly Speciality Meetings.
For further information please contact Jackie Howles; Operations Manager at
About us*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
An exciting and challenging opportunity has arisen for a new Office Manager to join the Healthcare for Older People and Stroke management team. The successful post holder will be joining the specialties at an exciting time where we are focused on developing opportunities to improve services and overall experience for our patients
The Office Manager will not only be responsible for line management of the secretarial team but will also be required to work closely with the Operational team to support on-going improvement of quality standards; measured against Key Performance Indicators (KPI's)
We are seeking individuals with experience in working within an office environment and who are keen to develop their management skills and experience
The successful candidate for this role will have excellent attention to detail, strong managerial skills and be motivated to work towards continuous service improvement We are looking for someone who is flexible resilient and adaptable in a fast-paced professional environment. You will have excellent communication skills, a high degree of IT literacy and have experience of co-ordinating meetings, drafting agendas and taking minutes
The post-holder will be responsible for the provision of a comprehensive administrative service for the specialty which includes Healthcare for Older People and Stroke Services
The successful post holder will need to demonstrate the relevant level of experience and knowledge of working within an administrative role within the NHS
The Office Manager will work directly under the line management of the Operations Manager.
The Office Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services.
The Office Manager will not only be responsible for line management of the secretarial team, but an important part of the role will be working closely with the Operational team to support on-going improvement of quality standards; measured against Key Performance Indicators (KPI's). The role is also responsible for ensuring activity data reports are collected on a weekly basis, improvement plans are implemented, and this is presented within the monthly Speciality Meetings.
For further information please contact Jackie Howles; Operations Manager at
About us
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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