EPR Programme Support Officer Central inSalisbury inSalisbury PUBLISHED WED 13 NOV 2024

Band 5: £29,970 to £36,483 a year per annum pro rata if part time FIXEDTERM
MULTI-DISCIPLINARY NHS

Salisbury NHS Foundation Trust rOH9fB9A

Opportunity to work on a significant and impactful project that improves patient care through the implementation of an Electronic Patient Record (EPR).

Collaboration with multiple NHS Trusts, providing a diverse experience and valuable networking opportunities within the healthcare sector.

Flexible working arrangements, allowing the majority of the work to be conducted remotely, accommodating various work-life balance needs.

Utilization of PRINCE2 methodology, enhancing project management skills and expertise, which is valuable for career advancement.

Engagement with a dynamic and supportive team environment that fosters professional growth and development.

The chance to be a part of a transformative change in digital health, keeping you at the forefront of healthcare innovation.

Salisbury NHS Foundation Trust is looking for a Programme Support Officer to assist in the development and implementation of an Electronic Patient Record (EPR) system across the Acute Health Alliance, which includes Salisbury NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust, and Royal United Bath Hospital. The ideal candidate will have prior experience in supporting large-scale digital or change initiatives, working within a fast-paced team environment to manage project activities and documentation using PRINCE2 methodologies.

The role primarily involves remote work, with occasional site visits required, where the candidate will need to be self-motivated and adaptable. Responsibilities include providing comprehensive project management office (PMO) support, collaborating with multiple teams, managing project-level documentation, and maintaining effective management structures and libraries to ensure smooth operations across the constituent Trusts. Strong organisational and communication skills are essential for success in this position.

Salisbury NHS Foundation Trust is seeking a Programme Support Officer to support their significant and exciting journey towards implementing and sharing an Electronic Patient Record (EPR) across the Acute Health Alliance constituent Trusts i.e., Salisbury NHS Foundation Trust (SFT), Great Western Hospitals NHS Foundation Trust (GWH), Swindon andRoyal United Bath Hospital (RUH),

The successful candidate will have demonstrable previous experience supporting large digital or change programmes or projects.

The post holder will work as part of a busy and dynamic team in delivering an effective programme of work, supporting managers and staff with the EPR programme work stream and project activities. Day to day the work will involve supporting the teams to ensure the portfolio of tasks and projects is planned and managed effectively using PRINCE2 methodology and documentation standards.

The majority of the work will be undertaken remotely, but with a requirement to be work from SFT when necessary and potentially travel to other NHS sites when required. You will therefore be a self-starter and used to working with minimal supervision.

If you are seeking a busy but rewarding challenge as your next career opportunity in Programme Support, we would love to hear from you. Previous applicants do not need to apply.

Liaising with multi-disciplinary teams across the Trusts the successful candidates will need excellent organisational skills, possess a high level of communication skills, both written and oral, and be motivated to help the teams achieve.

The post holder will work under the guidance of the SFT EPR Programme Manager to provide programme and project support on a range of PMO tasks. Support will be provided using standard PRINCE2 and other appropriate project management methodologies.

The post holder will provide support in relevant programme management groups, be actively involved with the day-to-day delivery of the programme activities and will manage both programme and project-level documentation on behalf of the EPR programme.

Detailed job description and main responsibilities

To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and work streams across the 3 constituent AHA Trusts.

Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management.

Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust.

See JD for full details.

About us
Please see attached job description and person specification for full details of roles and responsibilities. Please align your experience to the job description in your supporting statement, with clear examples given how you meet the criteria.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an EPR Programme Support Officer Central: Click to view

To work as a EPR (Electronic Patient Record) Programme Support Officer in the UK, particularly within the context of healthcare settings, several key skills and qualifications are typically required. Here are some important skills and competencies you may need:

1. Healthcare Knowledge: Familiarity with healthcare systems, processes, and terminologies is crucial. Understanding how electronic patient records are used in clinical settings will help you support staff and improve processes.

2. Project Management Skills: Ability to manage projects, including planning, implementation, and evaluation. Understanding methodologies like PRINCE2 or Agile can be beneficial.

3. Technical Proficiency: Proficiency with IT systems and EPR software is important. Familiarity with database management, data analysis, and basic troubleshooting can be essential.

4. Communication Skills: Strong verbal and written communication skills are needed to interact effectively with healthcare professionals and technical staff. You should be able to convey technical information clearly to non-technical users.

5. Organizational Skills: Ability to manage multiple tasks and projects simultaneously, prioritize work, and meet deadlines.

6. Problem-Solving Abilities: Strong analytical skills to identify issues within the EPR systems and find effective solutions.

7. Training and Support: Skills in training staff on how to use EPR systems effectively, including creating training materials and providing one-on-one support as needed.

8. Data Management and Analysis: Understanding of data governance, patient confidentiality, and data protection (such as GDPR) is fundamental. Skills in analyzing data to improve outcomes and support decision-making are also beneficial.

9. Teamwork and Collaboration: Ability to work collaboratively with various stakeholders, including clinicians, IT staff, and management, to ensure the successful implementation and usage of the EPR system.

10. Change Management: Familiarity with change management processes to support staff through transitions and ensure smooth adoption of the EPR system.

11. Attention to Detail: Meticulous attention to detail is necessary, as accuracy in patient records is critical for safety and compliance.

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EPR Programme Support Officer Central inSalisbury inSalisbury PUBLISHED WED 13 NOV 2024

Salisbury NHS Foundation Trust rOH9fB9A

About us Please see attached job description and person specification for full details of roles and responsibilities. Please align your experience to the job description in your supporting statement, with clear examples given how you meet the criteria.

About us
Please see attached job description and person specification for full details of roles and responsibilities. Please align your experience to the job description in your supporting statement, with clear examples given how you meet the criteria.