Ward Clerk inSheffield inSheffield PUBLISHED TUE 29 OCT 2024

Band 2 PERMANENT GOOD SALARY

MATERNITY NHS WEEKEND

Sheffield Teaching Hospitals NHS Foundation Trust rgXjbMkL

The Ward Clerk role at Sheffield Teaching Hospitals NHS Foundation Trust is essential for supporting the smooth operation of hospital services through administrative tasks. Candidates should possess strong IT and organisational skills, attention to detail, and a passion for making a difference in patient care. Responsibilities may include welcoming patients, managing appointments, maintaining health records, handling phone calls, and assisting with documentation and data entry, among other clerical duties.

Full-time positions with varying hours, including evenings and weekends, are available across multiple hospital sites. Applicants are encouraged to highlight their skills and desired working conditions in their application to find a suitable fit within the diverse administrative roles offered by the Trust.

Our administration staff are the engine that keep our hospitals and services running smoothly and provide excellent business support to our staff and patients. If you're passionate about making a difference, have solid IT and organisational skills and an eye for detail, one of our admin roles could be the job for you.

Whether you are great at customer service and enjoy welcoming and helping people, love delving into detail to see a task through independently or thrive off working in a team to help deliver projects and services, we have variety of roles to suit your skills.

Full time opportunities are available covering a range of working patterns including evenings and weekends, and include both permanent and fixed terms positions. You'll also also have a choice of working locations, including our sites at the Royal Hallamshire Hospital, Northern General Hospital, Jessops Maternity Hospital, Weston Park Hospital, Charles Clifford Dental Hospital and Community Services.

When you apply just tell us your skills and experience, the kind of role, hours, and location you are looking for, and we'll help find the right job for you.

What you'll do day-to-day will depend on which role you want to apply for. As a Receptionist or Clerk you could be welcoming patients and helping with their appointments, helping keep records and data up-to-date as Health Records staff, answering and transferring phone calls as a Switchboard Operator, supporting senior managers as a Personal Assistant or Medical Secretary, or a combination of all of these in a broader Admin or Clerical Officer role.

The national NHS Careers website has more information on what each of these roles involves, including for:

Administration and Clerical staff
Clerks
Health Records staff
Medical Secretaries / Personal Assistants
Receptionists
Secretaries / Typists
Telephonists / Switchboard Operators

Whatever the role you choose, you'll likely need good IT and communication skills, be highly organised and have attention to detail, and confident working both independently and alongside others colleagues in a busy environment.

About us
Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Ward Clerk: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

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53.37837219238281 -1.4933305978775024 Sheffield

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Ward Clerk inSheffield inSheffield PUBLISHED TUE 29 OCT 2024

Sheffield Teaching Hospitals NHS Foundation Trust rgXjbMkL

About us Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

About us
Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.