Leeds Teaching Hospitalsr54Paij9
We’re looking for individuals who value teamwork and thrive in a bustling environment. Your role will involve everything from managing patient correspondence to organising and sorting documents, guaranteeing an efficient service for both patients and staff. Whether you’re experienced in hospital administration or looking to step into a fulfilling new role, we welcome your enthusiasm and commitment. Enjoy part-time hours of either 9:30 - 16:00 or 10:00 - 16:30, Monday to Friday, allowing you to balance work with other important life commitments. If you’re ready to bring your caring touch to this administrative role, we’d love to hear from you!
Expected Shortlisting Date
17/04/2025
Planned Interview Date
22/04/2025
An exciting opportunity has become available to join the Dermatology Administration Team based at Chapel Allerton Hospital as a clerical officer/typist.
You will be working in a busy clinical department, performing a variety of administration tasks, which will include working with other members of the admin team and service managers to book patient appointments appropriately and ensure all patient access targets are met. You will need to demonstrate excellent organizational skills, be able to work independently, also as part of a team and have excellent communication skills. The ability to liaise with patients, clinical and administration staff within the department and across the organization is also integral to the role.
Previous experience of working within hospital administration would be desirable but not essential.
This role is a part-time 30 hours per week Monday to Friday (09:30 - 16:00 or 10:00 - 16:30).
To provide a full clerical support service to the Department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents, answering phone calls from patients and staff.
To plan and book appointments in priority order in accordance with departmental policy in a timely and efficient manner.
Check/enter patient and /or other details on the Patient Administration and other Systems.
About us
To be fully conversant with and adhere to standard operating procedures, policies and agreed departmental procedures.
To promptly process patient and/or other correspondence, documentation, letters, reports etc.
To provide a full clerical support service to the Department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents.
To greet patients and visitors to the department, providing an efficient and courteous service, referring queries or concerns regarding patients and other visitors to the department to appropriate senior staff.
To plan and book appointments in priority order in accordance with departmental policy in a timely and efficient manner and arrange transport/interpreting services where appropriate.
Check/enter patient and /or other details on the Patient Administration and other Systems.
To request and retrieve relevant information from the appropriate administration system (electronic or paper systems) as necessary including patient case notes.
Prepare documentation for processing, including inputting, photocopying or scanning.
Please wait...this will take a moment...
Stand by, we'll show you...