Medical Secretary inGuisborough inGuisborough PUBLISHED TUE 22 OCT 2024

Depending on experience PERMANENT GOOD SALARY

NHS

SPRINGWOOD SURGERY rqI6iBIN

Springwood Surgery in Guisborough is seeking a part-time Medical Secretary to join their busy general practice team, requiring 24-32 hours of work per week. The ideal candidate should be able to work efficiently under pressure and demonstrate initiative. Key responsibilities include preparing meeting agendas and minutes, managing patient referrals, communicating with patients in a friendly manner, handling medical records, and ensuring compliance with data protection regulations. Training will be provided for the successful applicant.

In addition to the core duties, the role involves maintaining accurate records related to patient management, processing invoices, coordinating insurance forms, and handling queries from patients and external organisations. The Medical Secretary will also perform various clerical tasks as needed and support the Practice Manager and GP Partners with additional responsibilities. A detailed job description will be available to the selected candidate.

Springwood Surgery are looking to recruit a part-time Medical Secretary to join our surgery team. Then post is currently for 24-32 hours per week. We are a busy general practice so we are looking for someone who can work under pressure and on their own initiative. Training will be given to the successful candidate.

The role of a Medical Secretary includes preparing agendas and taking minutes of meetings, actioning patient referrals, requests for medical records. A medical secretary will also communicate with patients directly and therefore it is imperative that patients are greeted in a cheerful and friendly manner. This list is not exhaustive and a full job description will be provided.

About us
Preparing agendas/meeting packs with enclosures.
Taking meeting minutes, typing up and distributing to relevant personnel.
Maintaining back files of minutes.
Audio/copy typing of Private/NHS referrals.
Maintaining a record of 2 Week Rule referrals.
Using the electronic booking system.
Responsibility for logging and distributing medical requests and insurance forms.
Maintaining an up-to-date record system on payment and receipt, ensuring outstanding invoices are followed up and paid.
Sending off expense forms to the appropriate Health Authority.
Arranging the photocopying of patient records within the bounds of the Data Protection Act. Ensure payment is received from solicitors before copies are sent.
To maintain an accurate record of petty cash.
Deal with queries from patients and outside organisations.
Maintain an up-to-date list of consultants contact numbers and waiting times.
Undertake any clerical duties when necessary.
Conforming with all protocols and procedures in the Practice.

Other miscellaneous duties as delegated by the Practice Manager or GP Partners.

More information related to this job opportunity, from jobsincare:

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

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inGuisborough

54.53260803222656 -1.0554593801498413 Guisborough, Cleveland

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