ReceptionistinBeltinge inBeltingePUBLISHED MON 17 MAR 2025

PERMANENT

Avery Healthcare Group Ltd.rU0DtSVz

Opportunity to make a positive impact on residents' lives every day.

Part of a supportive and caring team that values respect and compassion.

Possibility for career growth and professional development within a reputable organisation.

A chance to work in a luxury care home environment that prioritizes exceptional care.

Engagement in a role that combines customer service with administrative tasks, enhancing diverse skill sets.

Being the first point of contact, leading to the ability to create welcoming experiences for visitors and residents.

Avery Healthcare's commitment to celebrating and supporting employees demonstrates a strong company culture.

Join Avery Healthcare, one of the UK’s leading luxury elderly care providers, as a Receptionist at our welcoming Beltinge location. This is an incredible opportunity for compassionate women and carers seeking to make a real difference in the lives of our residents. In this pivotal role, you’ll be the first point of contact for visitors, creating a warm and inviting atmosphere while delivering top-notch customer service. Your responsibilities will include managing calls, responding to enquiries, and ensuring our reception area reflects the high standards of care we pride ourselves on.

At Avery, we believe in nurturing our team as much as we care for our residents. You’ll be surrounded by a supportive network, where your contributions are valued, and opportunities for personal and professional growth are always encouraged. If you communicate with warmth and professionalism and have a knack for problem-solving, we want you to join our close-knit team. Embrace the chance to thrive in a role where your dedication will truly enhance the lives of those around you. Ready to make a difference? We can’t wait to hear from you!

Opportunity to make a positive impact on residents' lives every day.

Part of a supportive and caring team that values respect and compassion.

Possibility for career growth and professional development within a reputable organisation.

A chance to work in a luxury care home environment that prioritizes exceptional care.

Engagement in a role that combines customer service with administrative tasks, enhancing diverse skill sets.

Being the first point of contact, leading to the ability to create welcoming experiences for visitors and residents.

Avery Healthcare's commitment to celebrating and supporting employees demonstrates a strong company culture.

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are passionate about creating exceptional care and an inspiring environment where employees feel valued and empowered every day. This role of a Receptionist at their Beltinge location is an opportunity to make a positive impact on residents' lives while being part of a supportive and caring team.

As a Receptionist at Avery Healthcare, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as providing a range of administrative services. This will include answering the telephone, responding to enquiries, redirecting calls, and maintaining databases and other reception-related tasks. You will need to have excellent communication skills, be confident in using computers, and have a positive, friendly, and welcoming attitude, with previous experience in problem-solving and client complaints.

About us
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:

Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.

Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.

Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:

Have excellent communication skills both verbal and written.

Be confident in using computers.

Have a positive,friendly,and welcoming attitude.

Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:

ADBS Disclosure check, the cost of which will be met by Avery Healthcare.

Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

More information related to this job opportunity, from jobsincare:

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Useful skills for a Receptionist: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

ReceptionistinBeltingeinBeltingePUBLISHED MON 17 MAR 2025

Avery Healthcare Group Ltd.Follow Avery Healthcare Group Ltd.rU0DtSVz

ReceptionistinBeltinge inBeltingePUBLISHED MON 17 MAR 2025

Avery Healthcare Group Ltd.rU0DtSVz