Community Transfer of Care Hub Administrator inClevedon inClevedon PUBLISHED MON 4 NOV 2024

Band 3: £24,071 to £25,674 a year per annum, pro rata PERMANENT
VISA

Sirona care & health CIC rSApwpnb

The Community Transfer of Care Hub (CToCH) Administrator at Sirona care & health CIC in Clevedon is responsible for providing administrative support to clinical and administrative teams within a developing community service. Key responsibilities include data collection to enhance patient flow and experience, maintaining accurate patient records, and facilitating effective communication with various stakeholders such as hospitals, social care, and primary care providers. The role requires collaboration to ensure safe and timely discharges from acute hospitals, maximizing community resource capacity, and it operates 7 days a week.

This position is ideal for enthusiastic individuals seeking a community-focused administrative role that contributes to significant improvements in patient care. The incumbent will work under the guidance of the Admin lead, managing telephone inquiries, supporting health and social care professionals, and helping to document and organize crucial data. Applicants must be UK-based and meet visa requirements, as the position does not offer sponsorship.

Are you an Administrator looking for a community job in a developing service?

Our Community Transfer of Care Hub (CToCH) service is looking for an enthusiastic administrator to support the clinical and admin teams.

There is a focus on data collection to evidence the difference new ways of working are having on flow through the system, bed days saved and improved patient experience. The post will require you to work in close collaboration with colleagues from acute hospitals, social care, primary care, Pathway 2 home providers and our Integrated Care Board (ICB) and really make a difference for these service users and their families.

We are developing new ways of working alongside acute hospital and local authority colleagues to support the service users admitted to acute hospital beds to leave hospital in a safe and timely way and maximise capacity of community resources.

The Service currently operates 08:00 - 18:00 7 days a week including Bank Holidays.

This role supports the delivery of the admin component within the Community Transfer of Care Hub (CToCH).

As a CToCH administrator, you will work alongside the Admin lead to provide comprehensive admin support to health and social care professionals, hospitals, GPs, service-users, their relatives and carers and other stakeholders both within Sirona and in the wider health community.

You will be required to answer telephone enquiries in a friendly and professional manner, ensuring effective andaccessible communication with staff, service users, the general public and any others as appropriate.

This admin role involves maintaining accurate and up to date patient records and data collated in the Sirona IT systems the electronic patient record, data bases and locally held spreadsheets.

About us
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

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