Symphony Healthcare Services Limited ra9GGJHk
Symphony Healthcare Services Limited is seeking an Admin Hub Administrator to join their Central Admin hub in Yeovil. This role supports multiple GP practices by ensuring effective and efficient administration to enhance patient care and access to health information. Responsibilities include processing practice correspondence, updating patient records, handling lab results, and dealing with non-NHS private work, all while adhering to established protocols. The position involves collaboration with clinical teams, participation in training sessions, and contributions to quality service delivery. The role offers full-time (37.5 hours) or part-time options, with a pay rate of £12.00 - £12.50 per hour based on experience and a pension plan. Interviews will take place on October 14th or 17th.
The purpose of the Central Admin hub is to encourage a collaborative environment of learning and innovation within a single geographical location supporting a group of GP practices
Effective and efficient administration is vitally important to help patients to move onto the next step in their healthcare journey safely and to provide them with access to the right information about their health when they need it.
This is achieved by the effective handling (and standardisation) of clinical documentation, patients paper records and parts of the registration process, non-NHS private work related to the patient as well as other administrative tasks. This administration should be processed in a timely, safe, and efficient manner, following set protocols, ensuring that medical records are kept up to date.
Up to full time hours (37.5) per week available on a permanent basis, part time or full time availble. Working pattern to be discussed at interview.
The rate of pay is £12.00 - £12.50 per hour depending on experience, with a NHS or Nest Pension offered.
Interviews will be held on Monday 14th or Thursday 17th October.
- Process practice correspondence (paper, electronic and email) attaching it to the patient record, read coding accurately diagnosis, procedures, and investigations, identifying and carrying out actions, using the most current protocols and processes available
- Identify the complex or higher risk areas that require input or knowledge from the clinical team, including safeguarding issues and working to the agreed practice protocols.
- Processing Lab results within EMIS, following agreed protocols and standard operating procedures, ensuring safe and effective practice. Working closely with clinical leads if and when required to provide a safe and high-quality service to the practice
- Partake in training sessions for, and be competent in the summarising of patients Lloyd George medical records and supporting registration processes, following agreed protocols and standard operating procedures
- Partake in training sessions for, and be competent in in the completion of correspondence relating to non-NHS private work, following agreed protocols and standard operating procedures
- Receive feedback positively on your own performance and the teams performance.
- Both through the GP Lead(s) and directly, work closely with practice administrators and clinical teams to ensure that a safe and high-quality service for the practice is provided.
About us
- Process practice correspondence (paper, electronic and email) attaching it to the patient record, read coding accurately diagnosis, procedures, and investigations, identifying and carrying out actions, using the most current protocols and processes available
- Identify the complex or higher risk areas that require input or knowledge from the clinical team, including safeguarding issues and working to the agreed practice protocols.
- Processing Lab results within EMIS, following agreed protocols and standard operating procedures, ensuring safe and effective practice. Working closely with clinical leads if and when required to provide a safe and high-quality service to the practice
- Partake in training sessions for, and be competent in the summarising of patients Lloyd George medical records and supporting registration processes, following agreed protocols and standard operating procedures
- Partake in training sessions for, and be competent in in the completion of correspondence relating to non-NHS private work, following agreed protocols and standard operating procedures
- Receive feedback positively on your own performance and the teams performance.
- Both through the GP Lead(s) and directly, work closely with practice administrators and clinical teams to ensure that a safe and high-quality service for the practice is provided
- Work to an agreed workplan for the assigned tasks, following the agreed timeframes. Ensure that any shortfalls in capacity or increases in demand are escalated so that any administrative tasks are processed within the agreed timescales.
- Be part of undertaking new trials to test ideas for improvement and development within your role and team
- Be flexible in approach to work and demonstrate a willingness to support other areas of the business administratively as directed.
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