Healthcare Support Worker - OutpatientsinLondon inLondonPUBLISHED TUE 12 NOV 2024

Band 2 PERMANENT GOOD SALARY

NHSWEEKEND

Barts Health NHS TrustrI1unZvp

Opportunity to contribute to high standards of patient-centered care, making a meaningful impact on patients' lives.

Experience working in a dynamic outpatient environment with a variety of health professionals, enhancing teamwork and collaboration skills.

Flexible working hours, allowing staff to balance personal commitments with professional responsibilities.

Gain hands-on experience in supporting medical staff during consultations and procedures, broadening clinical knowledge and skills.

Access to ongoing training and development opportunities within one of London's major NHS Trusts.

Role within a supportive team dedicated to providing excellent care in an outpatient setting, fostering a strong sense of community.

Possibility of diverse work across different locations, including Whipps Cross University Hospital and community clinics, offering varied experiences.

Barts Health NHS Trust is seeking Healthcare Support Workers for the Outpatients team at Whipps Cross University Hospital and Forest Medical Centre in Loughton. The role involves providing high-quality, patient-centered care, supporting nursing and medical staff during consultations, and assisting with direct care and procedures. Candidates should possess strong communication skills, the ability to work independently and collaboratively, and a flexible approach to meet the needs of the service.

The outpatient clinics operate Monday to Friday, with staff working on a rota that includes two late shifts weekly, and potentially weekend shifts. Ideal applicants should demonstrate a genuine passion for patient care and attention to criteria specified in the job description. The recruitment process includes an online literacy and numeracy test, followed by an interview for successful candidates. Note that previous applicants need not apply, and the Trust does not provide sponsorship for this role.

Opportunity to contribute to high standards of patient-centered care, making a meaningful impact on patients' lives.

Experience working in a dynamic outpatient environment with a variety of health professionals, enhancing teamwork and collaboration skills.

Flexible working hours, allowing staff to balance personal commitments with professional responsibilities.

Gain hands-on experience in supporting medical staff during consultations and procedures, broadening clinical knowledge and skills.

Access to ongoing training and development opportunities within one of London's major NHS Trusts.

Role within a supportive team dedicated to providing excellent care in an outpatient setting, fostering a strong sense of community.

Possibility of diverse work across different locations, including Whipps Cross University Hospital and community clinics, offering varied experiences.

*****PREVIOUS APPLICANTS NEED NOT APPLY*****

Our Outpatients team is recruiting healthcare support workers to support our clinics at Whipps Cross University Hospital and our community site at Forest Medical Centre in Loughton. We are looking for individuals with a keen desire to provide a high standard of patient focused care to our service users.

You will work closely with our nursing teams to provide excellent care for patients. You will support medical staff and other clinicians during consultations, assisting with direct care and procedures. We are looking for passionate and enthusiastic individuals with excellent communication skills and the ability to work using your own initiative as well as working effectively within a team. Ideal applicants will understand the importance of patient centred care and will be required to be flexible to meet the needs of the service.

Our outpatient clinics are normally held Monday to Friday and our staff work on a rota which includes 2 late shifts a week. Outpatients is not a 9am to 5pm department. There may be occasions when you will be required to work weekends shifts.

This post may close early due to the number of applications received so you are advised to apply promptly.

*****Due to government guidelines the trust will not provide sponsorship for this role*****

For further information on this role, please see the attached detailed job description and person specification. The job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge that is required.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

About us
For further information on this role, please see the attached detailed job description and person specification. The job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge that is required.

As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.

More information related to this job opportunity, from jobsincare:

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

Useful skills for a Healthcare Support Worker - Outpatients: Click to view

To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:

1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.

2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.

3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.

4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.

5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.

6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.

7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.

8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.

9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.

10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.

11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.

Healthcare Support Worker - OutpatientsinLondoninLondonPUBLISHED TUE 12 NOV 2024

Barts Health NHS TrustrI1unZvp

Healthcare Support Worker - OutpatientsinLondon inLondonPUBLISHED TUE 12 NOV 2024