Digital Operations ManagerinWorcesterinWorcesterPUBLISHED FRI 1 NOV 2024
Additionally, the Trust is committed to improving diversity and inclusion in recruitment, offering an expanded Guaranteed Interview Scheme for candidates from BAME, Disabled, and LGBT+ backgrounds who meet the minimum criteria for the position. The successful candidate will play a crucial role in implementing digital technology advancements and ensuring the effective transition of projects into service operations.
Reporting to the Chief Technology Officer and accountable to the Chief Digital Information Officer, the Digital Operations Manager, will be responsible for leading the operational management of the ICT Services. The post holder will be expected to meet or exceed expectations and align with the Trusts organisational goals. The post holder will be expected to work closely with key stakeholders and play an influential role.
Management of Outsourced IT and 3rd Party Suppliers
Primary Engagement Point for ICT Services
Major Incident Management
Cyber Security Owner
Project Support and Transition into Service Operations
Oversight of Infrastructure Projects
Strategic Alignment
Accountable for all large infrastructure projects
Maintenance of ICT roadmaps
Managing third party software vendors
To keep abreast of advances in digital technology
Improving Diversity and Inclusive Recruitment:
As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.
Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.
If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email
About us
The post holder willtake the lead within the department on all aspects relating to managing the Operations within the ICT Services management. The post holder will be expected to work closely with key stakeholders, and play an influential role. They will be expected to develop strong working relationships with our outsourced Strategic Partners, Department Heads, Directors and Clinical leads, both within the Trust and externally. Relationships across the public sector within the region and the ICS footprint will be required and relationships with external vendors and suppliers will also be critical.
The full job description can be viewed by opening the associated document.
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