Applicants should be familiar with various IT systems, serve as champions for these systems, and document patient information precisely. The role also includes administrative duties, participation in staff development, and contributing to research and audits, while ensuring patient confidentiality and adherence to health and safety protocols. Overall, the Digital Coach will play a vital role in facilitating digital healthcare access and enhancing the quality of care delivery across Lincolnshire.
This role is to provide digital support to both patients, staff and the citizens of Lincolnshire to ensure no one is excluded from accessing their healthcare online.
The Digital Health team for Lincolnshire Community Health Services provides a range of digital services to support the delivery of high quality direct care to patients across Lincolnshire in a variety of settings and for a wide range of needs.
The successful applicant will be joining the digital health team to support achieving LCHS' digital strategy and the Integrated Care System Digital Inclusion strategy.
The main duties of the role are;
- To provide digital support to both patients and staff; ahead of virtual programmes, on new systems and also to our system wide colleagues.
- To hold digital drop ins for Lincolnshire Citizens
- To attend patients home addresses and other bases county wide to provide digital support to patients and staff.
- To have a clear understanding of a number of IT systems and become a trust champion for the different systems.
About us
To record patient information on their medical record on systmone.
Maintain legible, accurate and contemporaneous documentation in the appropriate electronic record system.
Provide administrative support to the team when necessary.
Demonstrate an understanding of the basic requirements for health and wellbeing.
To demonstrate a understanding of the effects of disability and the ageing process on health.
To assist patients to meet their planned goals.
Participate in staff development review (SDR) and develop own personal skills to reflect the needs of the service.
Attend all mandatory training and any further training as identified by senior staff.
Take advantage of and actively participate in learning opportunities through supervision, performance review and staff meetings.
Undertake data collection which contributes to research and audit as required.
Ability to input information into data systems when required.
Maintain patient confidentiality and work within the confines of data protection ensuring all patient information is stored appropriately.
To take reasonable care for own health and safety and for the health and safety of others by work activity, to ensure that all relevant policies and practices relating to health and safety are observed and to co-operate with management in meeting health and safety requirements.
To undertake any other relevant duties which may be considered necessary from time to time and which are applicable to the grade of the post.
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