Health Care Assistant inGlenfield inGlenfield PUBLISHED WED 30 OCT 2024

Band 2: Depending on experience Dependent on experience/ skills PERMANENT GOOD SALARY

MULTI-DISCIPLINARY NHS

University Hospitals of Leicester NHS Trust rfNco586

University Hospitals of Leicester NHS Trust is seeking a passionate Health Care Assistant to join the busy Outpatients Department at Glenfield and the National Centre for Sports & Exercise Medicine in Loughborough. The role, offered at band 2 or 3 depending on experience, involves caring for a diverse patient population across multiple specialities, including Cardiology, Respiratory, and Orthopaedics. Candidates should possess healthcare experience, strong communication skills, and a professional demeanor, while demonstrating the ability to support patients with personal care, conduct routine observations, and assist with procedures like ECGs.

The position requires flexibility to work across various hospital locations, including Leicester Royal Infirmary and Leicester General Hospital, and entails physical demands such as standing for extended periods and using manual handling equipment. The successful candidate will contribute to a supportive multi-disciplinary team, prioritizing high-quality patient care and satisfaction in alignment with the Trust's values. A Maths and English exam will be part of the interview process.

We are looking an enthusiastic healthcare assistant to work in our very busy Leicester Glenfield Outpatients Department and Loughborough NCSEM.

This position is band 2 or 3 dependent on experience.

You will enjoy a challenging varied pace and an exciting working environment caring for a complex range of patients.

Glenfield Outpatients Department cover various clinics and specialties such as Cardiology, Respiratory, Vascular, Breast Care, Orthopaedics, Palliative Care and Rheumatology to name a few.

You will be working closely with a large team of nursing and medical staff, working closely with the multi-disciplinary team, to provide high quality care to patients and their carer's.You will need to have healthcare experience, excellent communication skills, positive personality and a mature and professional approach to their work. Computer skills are desirable. You must be able to deal with the public in a sensitive and polite manner, and be flexible in their approach to duties of work.

You may be required to work in other designated locations of the Trust as well as your primary base. In particular, flexibility is required across the three main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital), also If your initial location is one of these sites excess travel reimbursement would not apply for a permanent or temporary change of base

You will work on clinics completing observations, height, weight, BMI and ECG's, contributing to the smooth running of clinics ensuring patient satisfaction.

In addition to the above it is essential that all patients are cared for individually, they may need assistance with personal care, manual handling and emotional support whilst in our department

About us

Provide support to the Multi Professional team under the direction of an appropriate Registered Health Care Professional within all areas of the central outpatients department.

This role can involve frequent walking and standing for long periods of time. The post holder must also have the physical ability to use manual handling equipment i.e. hoists, trolleys and wheelchairs.

The post holder will be required to work flexibly and may be called upon to work at one of the other UHL sites, including the National Centre for Sports & Exercise Medicine (NCSEM) at Loughborough University.

The post holder will be required to provide exceptional patient care for all our patients, while working with our trust values and applying them to your work.

Please note a Maths and English exam will be conducted as paert of the interview processes

More information related to this job opportunity, from jobsincare:

Possible interview questions for this job Click to view Start practice interview NEW!

Please wait...this will take a moment...

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Health Care Assistant: Click to view

To work as a Health Care Assistant (HCA) in the UK, you will need a variety of skills and qualities to provide effective care and support to patients. Here are some essential skills and qualifications:

1. Communication Skills: Ability to communicate clearly and empathetically with patients, their families, and other healthcare professionals.

2. Interpersonal Skills: Building rapport with patients and providing emotional support is crucial.

3. Compassion and Empathy: Understanding the feelings and experiences of patients to provide the best possible care.

4. Physical Stamina and Strength: The role may involve lifting and moving patients, as well as being on your feet for long periods.

5. Teamwork: Collaborating with other healthcare professionals to deliver coordinated care.

6. Patience and Resilience: Caring for patients, especially those with complex needs, can be challenging, so patience is essential.

7. Attention to Detail: Noticing changes in a patient's condition and following care plans accurately.

8. Basic IT Skills: Many healthcare environments use electronic patient records, so familiarity with computers is beneficial.

9. Organizational Skills: Managing your time and priorities effectively to ensure that all patient needs are met.

10. Understanding of Health and Safety Regulations: Knowledge of infection control, safeguarding, and maintaining a safe environment for both patients and staff.

11. Basic Clinical Skills: Depending on the setting, you may need skills such as taking vital signs (temperature, pulse, blood pressure), assisting with personal care, and understanding basic medical terminology.

Qualifications

While formal qualifications are not always required to become an HCA, some employers may prefer candidates with:

- Relevant Experience: Experience in care settings, either paid or voluntary, is highly valued.

- NVQs or Diplomas: Qualifications in Health and Social Care, such as an NVQ Level 2 or 3, can enhance your employability.

- Basic First Aid Certification: Having this certification can be beneficial.

Additional Training

Many employers offer on-the-job training, and you may also be expected to complete mandatory training courses, such as:

- Manual handling

- Health and safety

- Safeguarding vulnerable adults and children

- Infection prevention and control

More from University Hospitals of Leicester NHS Trust

Altered Airway Specialist NurseinLeicester

Healthcare Security OfficerinLeicester

Department LeaderinLeicester

inGlenfield

52.65438079833984 -1.1800113916397097 Glenfield, Leicester

in Glenfield click to show distance

Click to enable the interactive map at this job's location

Locations are approximate. Learn more