Hough Green Health Park r8DquDEQ
The role requires strong computer skills, a courteous telephone manner, and the ability to collaborate effectively within a team. The successful candidate will assist patients in accessing healthcare services in a friendly and efficient manner, while also providing administrative support to the practice team. Flexibility in shift schedules is essential.
We are looking for an enthusiastic Medical Receptionist to join our small but busy team based in Widnes. We are a 2 partner GP practice with 5100 patient list size.
The successful candidate will have previous experience working as a receptionist and customer care, EMIS Web and Docman 10 knowledge is desirable.
As well as booking appointments for patients you will be processing patient prescriptions, scanning patient documents, answering patient queries via email and other general office duties.
You must have good customer service skills, good computer skills, a polite telephone manner and understand the importance of confidentiality. You must have the ability to work well as part of a small team and must be flexible to fulfil the shift requirements.
About us
Receive, assist and direct patients in accessing the appropriate service or healthcare provider in a courteous, efficient and effective way. Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.
See Attached JD for further details
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