Bank Ward Host or Hostess inLondon inLondon PUBLISHED WED 30 OCT 2024

Band 2: £15.20 to £21.62 an hour BANK
NHS

North Middlesex University Hospital NHS Trust roFmN7Ly

Direct Impact on Patient Well-Being, By providing meals and maintaining a clean environment, you contribute significantly to the comfort and recovery of patients.

Team Environment, Work as part of a compassionate healthcare team, fostering a sense of camaraderie and collaboration among colleagues.

Variety of Tasks, Engage in a diverse range of responsibilities, from meal preparation to patient interaction, keeping your workday interesting.

Professional Development, Opportunity to learn and develop skills in food service, patient care, and teamwork, which can be valuable in future roles.

Flexible Work Hours, Potential for varied shift patterns that can accommodate personal commitments while working in a critical healthcare setting.

Contribution to Healthcare Standards, Play a crucial role in maintaining hygiene and food safety standards within the hospital environment.

The North Middlesex University Hospital NHS Trust is seeking an enthusiastic and experienced Bank Ward Host/Hostess to join their compassionate team. The role involves maintaining temperature records, preparing specific food items (such as soup and gravy), taking and placing patient meal orders on time, and checking food deliveries to set patient trays accordingly. Responsibilities also include washing and sterilizing crockery and cutlery, ensuring a clean kitchen environment, and providing friendly service to patients while catering to individual needs. Additionally, the Host/Hostess will collect, store, and deliver food and beverages to ward areas and serve meals to patients.

The North Middlesex University Hospital NHS Trust are searching for an enthusiastic and experienced Ward Host/Hostess to join their highly compassionate team.

To maintain records of temperatures and remedial action taken where necessary.

To prepare Soup, Custard and Gravy if required.

To take Patient meal orders and places the order with the kitchen on time to avoid unnecessary delays.

To check food delivery from the kitchen and set the patient tray according to the order.

To wash, rinse and sterilise all used crockery, cutlery and service equipment's using the dishwasher.

To respond to the pace of the business in terms of work and productivity.

To ensure the Kitchen is clean and tidy at all times and demonstrate professional best working practices in all your duties.

To acknowledge all Patients in a polite and friendly manner as per the company standards.

To acknowledge and act upon individual patient needs whilst observing cooking standards.

About us
To satisfy the needs of the patients whilst consistently achieving the service and product delivery standard. You will collect, store, regenerate and delivery crockery, cutlery, patient food and beverages to ward areas. You will also be responsible for serving and clearing food to patients.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Bank Ward Host or Hostess: Click to view

Working as a Bank Ward Host or Hostess in the UK requires a specific set of skills and attributes to ensure a positive experience for patients and maintain a smooth-running ward environment. Here are some key skills and qualities that are typically required:

1. Communication Skills: You should possess excellent verbal communication skills to effectively interact with patients, their families, and hospital staff.

2. Interpersonal Skills: Empathy and politeness are crucial, as you will be dealing with patients who may be stressed or anxious.

3. Organizational Skills: Ability to multitask, prioritize duties, and manage time effectively in a busy environment.

4. Teamwork: You will need to work closely with nurses, doctors, and other healthcare professionals, so being a good team player is essential.

5. Attention to Detail: You must be detail-oriented to ensure that patient needs are met and to maintain cleanliness and order in the ward.

6. Adaptability: The ability to adjust to changing situations and handle various tasks as they arise is important in a healthcare setting.

7. Basic IT Skills: Familiarity with computer systems and basic software to manage patient information and ward activities.

8. Health and Safety Awareness: Understanding of related health and safety regulations to ensure a safe environment for patients and staff.

9. Basic Knowledge of Healthcare Environment: An understanding of the healthcare system and the role of different healthcare professionals can be beneficial, though not always required.

10. Cultural Sensitivity: An appreciation for diversity and the ability to interact respectfully with individuals from different backgrounds.

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