Senior Medical SecretaryinAbergele inAbergelePUBLISHED THU 6 MAR 2025

Band 4: £26,928 to £29,551 a year per annum PERMANENT GOOD SALARY

Betsi Cadwaladr University Health Boardr5dOZJ3k

Opportunity to work in a senior role within a supportive medical secretary team, contributing directly to patient care.

Development of advanced administrative skills through collaboration with consultants and diverse health professionals, enhancing professional growth.

Chance to lead and improve office organization and efficiency, playing a crucial role in maintaining a high standard of patient care.

Involvement in critical data management and reporting, helping to streamline processes related to patient waiting times and care transitions.

Ability to mentor and guide junior medical secretaries, fostering a collaborative team environment and enhancing team performance.

Flexible work environment as the role includes managing your own time and prioritizing tasks to align with patient pathways.

Key role in shaping best practices and processes within the healthcare setting, positively impacting both staff and patient experiences.

Are you ready to take your administrative skills to the next level in a rewarding environment? Join Betsi Cadwaladr University Health Board as a Senior Medical Secretary in Abergele, where your expertise will make a real difference. In this senior role, you’ll be a vital member of our medical secretary team, providing top-notch support to our dedicated consultants and health professionals. Your keen eye for detail will help streamline processes, manage busy schedules, and ensure that patients and their families navigate their healthcare journey smoothly.

Here, we value collaboration and community spirit, making it an ideal workplace for those who appreciate a supportive atmosphere. You’ll have the opportunity to lead a small team, enhancing office organisation and driving efficiencies that ultimately benefit patient care. Your ability to collect and analyse key information will play a crucial role in maintaining optimal healthcare pathways. If you're looking for a fulfilling role where your contributions truly matter, apply now and be part of something extraordinary!

Opportunity to work in a senior role within a supportive medical secretary team, contributing directly to patient care.

Development of advanced administrative skills through collaboration with consultants and diverse health professionals, enhancing professional growth.

Chance to lead and improve office organization and efficiency, playing a crucial role in maintaining a high standard of patient care.

Involvement in critical data management and reporting, helping to streamline processes related to patient waiting times and care transitions.

Ability to mentor and guide junior medical secretaries, fostering a collaborative team environment and enhancing team performance.

Flexible work environment as the role includes managing your own time and prioritizing tasks to align with patient pathways.

Key role in shaping best practices and processes within the healthcare setting, positively impacting both staff and patient experiences.

The post holder is a senior member of the medical secretary team providing an expert administration service to the clinical specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers.

The post holder will lead and contribute to the effective application of administration skills in their area of work with a high degree of technical proficiency and will ensure that the speciality maintains an efficient throughput of work.

Using own knowledge and experience the post holder will maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team

The post holder will monitor and review patient forms /details and items pending further action, to ensure that outstanding responses and information are finalised.

Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care and will report on statistics as directed by the line manager.

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise.

Responsible for informing and updating the team with relevant information, making self and others aware of data related to tasks and activity.

Will plan own time to ensure that patient pathway administration is a priority ensuring the patient pathway is followed through to completion.

Monitor, share and coordinate workload for the team as necessary with the aim to reduce delays and backlogs when appropriate.

Provide support and guidance to medical secretaries and support in accurate data entry in the Patient Administration Systems.

When required arrange meetings and associated paperwork, taking and transcribing minutes, distributing agendas, paperwork and approved minutes effectively in a timely manner.