£22,779 to £24,324 a year PERMANENT
Mendip Vale Medical Group rdDrdxfS
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Whilst performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers.
Mendip Vale Medical are looking for further Clinical Coders to join our Sunnyside team, as we expand in our friendly and innovative practices serving over 85,000 patients within our 10 sites in North Somerset, Bristol & South Gloucester.
As a Scanner and Coder you will assist and in the processing clinical documents to ensure that the appropriate care can be provided to patients in a timely, efficient and effective way.
Working as part of the on site team (this role is not remote) the post-holder will assist in the processing of clinical documents. The post holder will be responsible for the accurate recording of paper, electronic and result documents into clinical records, including the coding of data and identification of relevant processing requirements in accordance with the Practice Read Coding Protocol.
The Clinical Read Coder will develop good working relationships with:
- GP, nurses and other surgery staff
- Patients
- External Organisations
Key Responsibilities:
- To support the Clinical team in the delivery of safe and efficient document management systems of patient medical records.
- Inputting patient information into the clinical medical systems.
- Coding electronic and paper related correspondence and results, accurately and consistently.
- Effective use of anatomical and physiological terms and knowledge to find relevant codes and link problems.
- Checking patient tasks and taking action to complete as required.
- Processing of email correspondence.
- Control all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations.
- Maintain accurate records.
Working as part of the on site team the post-holder will assist in the processing of clinical documents. The post holder will be responsible for the accurate recording of paper, electronic and result documents into clinical records, including the coding of data and identification of relevant processing requirements in accordance with the Practice Read Coding Protocol.
The Clinical Read Coder will develop good working relationships with:
- GP, nurses and other surgery staff
- Patients
- External Organisations
Key Responsibilities:
- To support the Clinical team in the delivery of safe and efficient document management systems of patient medical records.
- Inputting patient information into the clinical medical systems.
- Coding electronic and paper related correspondence and results, accurately and consistently.
- Effective use of anatomical and physiological terms and knowledge to find relevant codes and link problems.
- Checking patient tasks and taking action to complete as required.
- Processing of email correspondence.
- Control all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations.
- Maintain accurate records.
Other Responsibilities:
- To understand performance targets and KPIs and proactively work with team to resolve any issues
- To support practice developments and change e.g. changed to service, policies, structure etc.
- To undertake any other duties commensurate with the post holders role as agreed with the management team.
- Attending training and events organised by the Surgery or other agencies, where appropriate.
Communication
- Adapt communication style and content to reflect the type of interaction.
- Ability to receive sensitive or contentious information and process appropriately.
- Promote positivity and effective working relationships within the team, other health care providers and other key partners to support an integrated approach to high quality patient care.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- Whilst performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, careers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
- Maintain the standards required for the health, safety and security procedures as defined in the Surgery Health & Safety Policy.
- Use personal security systems within the workplace according to Surgery guidelines.
- Identify the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Make effective use of training to update knowledge and skills.
- Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Report potential & actual risks identified.
Equality and Diversity
- Support the equality, diversity and rights of patients, carers and colleagues, and challenge behaviours that fall below the standards required.
- Recognise the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
- Respect the privacy, dignity, needs and beliefs of patients, careers and colleagues
- Behave in a manner which is welcoming to an individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
- Participate in any training program implemented by Mendip Vale as part of this employment.
- Identify personal development and training needs.
- Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Participate in continuing education to maintain a contemporary level of professional knowledge and skill.
Quality
- Strive to improve quality within the Surgery.
- Assess own performance, ensuring competence, and being accountable for own actions, either directly or under supervision.
- Contribute to the quality assurance process and effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to ensure the best care for the patient, referring to the Team Leader, Surgery Manger, Service Manager or General Manager as needed.
- Effectively manage own time, workload and resources.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
- Maintain and update relevant Surgery policies, standards and guidance as directed by the Surgery Manager.
- Participate in discussions with members of the team on how the policies, standards and guidelines will affect their work.
- Participate in audits & meetings where appropriate.
Mendip Vale Medical are looking for further Clinical Coders to join our Sunnyside team, as we expand in our friendly and innovative practices serving over 85,000 patients within our 10 sites in North Somerset, Bristol & South Gloucester.
As a Scanner and Coder you will assist and in the processing clinical documents to ensure that the appropriate care can be provided to patients in a timely, efficient and effective way.
Working as part of the on site team (this role is not remote) the post-holder will assist in the processing of clinical documents. The post holder will be responsible for the accurate recording of paper, electronic and result documents into clinical records, including the coding of data and identification of relevant processing requirements in accordance with the Practice Read Coding Protocol.
The Clinical Read Coder will develop good working relationships with:
- GP, nurses and other surgery staff
- Patients
- External Organisations
Key Responsibilities:
- To support the Clinical team in the delivery of safe and efficient document management systems of patient medical records.
- Inputting patient information into the clinical medical systems.
- Coding electronic and paper related correspondence and results, accurately and consistently.
- Effective use of anatomical and physiological terms and knowledge to find relevant codes and link problems.
- Checking patient tasks and taking action to complete as required.
- Processing of email correspondence.
- Control all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations.
- Maintain accurate records.
About us
Working as part of the on site team the post-holder will assist in the processing of clinical documents. The post holder will be responsible for the accurate recording of paper, electronic and result documents into clinical records, including the coding of data and identification of relevant processing requirements in accordance with the Practice Read Coding Protocol.
The Clinical Read Coder will develop good working relationships with:
- GP, nurses and other surgery staff
- Patients
- External Organisations
Key Responsibilities:
- To support the Clinical team in the delivery of safe and efficient document management systems of patient medical records.
- Inputting patient information into the clinical medical systems.
- Coding electronic and paper related correspondence and results, accurately and consistently.
- Effective use of anatomical and physiological terms and knowledge to find relevant codes and link problems.
- Checking patient tasks and taking action to complete as required.
- Processing of email correspondence.
- Control all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations.
- Maintain accurate records.
Other Responsibilities:
- To understand performance targets and KPIs and proactively work with team to resolve any issues
- To support practice developments and change e.g. changed to service, policies, structure etc.
- To undertake any other duties commensurate with the post holders role as agreed with the management team.
- Attending training and events organised by the Surgery or other agencies, where appropriate.
Communication
- Adapt communication style and content to reflect the type of interaction.
- Ability to receive sensitive or contentious information and process appropriately.
- Promote positivity and effective working relationships within the team, other health care providers and other key partners to support an integrated approach to high quality patient care.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- Whilst performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, careers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
- Maintain the standards required for the health, safety and security procedures as defined in the Surgery Health & Safety Policy.
- Use personal security systems within the workplace according to Surgery guidelines.
- Identify the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Make effective use of training to update knowledge and skills.
- Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Report potential & actual risks identified.
Equality and Diversity
- Support the equality, diversity and rights of patients, carers and colleagues, and challenge behaviours that fall below the standards required.
- Recognise the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
- Respect the privacy, dignity, needs and beliefs of patients, careers and colleagues
- Behave in a manner which is welcoming to an individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
- Participate in any training program implemented by Mendip Vale as part of this employment.
- Identify personal development and training needs.
- Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Participate in continuing education to maintain a contemporary level of professional knowledge and skill.
Quality
- Strive to improve quality within the Surgery.
- Assess own performance, ensuring competence, and being accountable for own actions, either directly or under supervision.
- Contribute to the quality assurance process and effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to ensure the best care for the patient, referring to the Team Leader, Surgery Manger, Service Manager or General Manager as needed.
- Effectively manage own time, workload and resources.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
- Maintain and update relevant Surgery policies, standards and guidance as directed by the Surgery Manager.
- Participate in discussions with members of the team on how the policies, standards and guidelines will affect their work.
- Participate in audits & meetings where appropriate.
More information related to this job opportunity, from jobsincare:
Here are 21 questions you could be asked if you apply for this job:
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1. Can you tell us about your previous experience with clinical coding and document management systems?
2. What motivated you to apply for this position with Mendip Vale Medical Group?
3. How do you prioritise your tasks when dealing with a high volume of patient records?
4. What coding systems are you familiar with, and how have you applied them in previous roles?
5. How do you ensure the accuracy and consistency of the data you input into clinical records?
6. Can you explain the importance of following the Practice Read Coding Protocol in your work?
7. Describe a time when you had to work closely with a clinician or other healthcare staff. How did you build a good working relationship with them?
8. How do you adapt your communication style when interacting with patients versus healthcare professionals?
9. In what ways do you promote positivity and effective working relationships within a team setting?
10. How do you handle sensitive patient information to ensure confidentiality and compliance with GDPR?
11. Can you provide an example of a situation where you had to adhere to strict confidentiality protocols? How did you manage it?
12. Describe a challenging situation you faced in a previous coding role. How did you approach resolving it?
13. How do you keep abreast of changes in coding standards and regulations, and how do you implement them in your work?
14. In your opinion, what are the key metrics for assessing the quality of clinical coding?
15. How would you go about identifying areas for improvement within the clinical coding process?
16. What steps do you take to ensure your professional development in the healthcare coding field?
17. Have you participated in any training programs or continuing education that you found particularly beneficial? If so, please elaborate.
18. How do you ensure that your coding practices support the provision of high-quality patient care?
19. Can you give an example of how your work as a Clinical Coder has directly impacted patient outcomes in your previous roles?
20. What do you think are the biggest challenges facing Clinical Coders today, and how would you address them in this role?
21. Is there anything else you would like us to know about your qualifications for this position?
1. Can you tell us about your previous experience with clinical coding and document management systems?
2. What motivated you to apply for this position with Mendip Vale Medical Group?
3. How do you prioritise your tasks when dealing with a high volume of patient records?
4. What coding systems are you familiar with, and how have you applied them in previous roles?
5. How do you ensure the accuracy and consistency of the data you input into clinical records?
6. Can you explain the importance of following the Practice Read Coding Protocol in your work?
7. Describe a time when you had to work closely with a clinician or other healthcare staff. How did you build a good working relationship with them?
8. How do you adapt your communication style when interacting with patients versus healthcare professionals?
9. In what ways do you promote positivity and effective working relationships within a team setting?
10. How do you handle sensitive patient information to ensure confidentiality and compliance with GDPR?
11. Can you provide an example of a situation where you had to adhere to strict confidentiality protocols? How did you manage it?
12. Describe a challenging situation you faced in a previous coding role. How did you approach resolving it?
13. How do you keep abreast of changes in coding standards and regulations, and how do you implement them in your work?
14. In your opinion, what are the key metrics for assessing the quality of clinical coding?
15. How would you go about identifying areas for improvement within the clinical coding process?
16. What steps do you take to ensure your professional development in the healthcare coding field?
17. Have you participated in any training programs or continuing education that you found particularly beneficial? If so, please elaborate.
18. How do you ensure that your coding practices support the provision of high-quality patient care?
19. Can you give an example of how your work as a Clinical Coder has directly impacted patient outcomes in your previous roles?
20. What do you think are the biggest challenges facing Clinical Coders today, and how would you address them in this role?
21. Is there anything else you would like us to know about your qualifications for this position?
Useful skills for a Clinical Scanner and Coder:
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To work as a Clinical Scanner and Coder (also often referred to as a Medical Coder or Health Information Coder) in the UK, you'll need a combination of technical, analytical, and interpersonal skills, as well as relevant qualifications and experience. Here’s a detailed list of the essential skills and qualifications:
1. Educational Background
- Healthcare Knowledge: A background in healthcare, such as a degree in health sciences, nursing, or a related field, is beneficial.
- Relevant Qualifications: Consider certifications in medical coding (e.g., from the American Academy of Professional Coders (AAPC) or similar UK bodies).
2. Technical Skills
- Medical Terminology: Strong understanding of medical terminology, anatomy, and physiology.
- Coding Systems: Familiarity with coding systems such as ICD-10 (International Classification of Diseases), CPT (Current Procedural Terminology), and OPCS (Office of Population Censuses and Surveys).
- Electronic Health Records (EHR): Experience with EHR systems and medical billing software.
3. Analytical Skills
- Attention to Detail: The ability to accurately interpret and input complex medical data.
- Problem-Solving: Analyzing cases and determining the correct codes can involve critical thinking and analytical reasoning.
4. Communication Skills
- Interpersonal Skills: Ability to effectively communicate with healthcare professionals, understanding their documentation and clarifying information as needed.
- Written Communication: Proficiency in documenting codes and notes clearly and concisely.
5. Regulatory Awareness
- Understanding of Laws and Regulations: Familiarity with data protection laws (e.g., GDPR) and healthcare regulations in the UK.
6. Organizational Skills
- Time Management: Ability to manage time effectively to meet coding deadlines.
- Prioritization: Skill in prioritizing tasks, especially when dealing with large volumes of data.
7. Continuous Professional Development
- Staying Updated: Keep up with changes in healthcare regulations, coding guidelines, and developments in medical practices through continuous education and training.
8. Experience
- Clinical Experience: Experience in a clinical setting, even if not directly involved in coding, can be an asset.
- Internships or Work Placement: Consider internships or entry-level positions in medical coding or health information management to build experience.
9. Technical Proficiency
- IT Skills: Proficiency in using various software applications, including MS Office and coding-specific programs, is important.
Optional Skills
- Project Management: Understanding project management principles can be beneficial, especially in larger healthcare settings.
- Teamwork: Ability to work effectively as part of a multidisciplinary team.
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