Referral Co-ordinatorinPlymouthinPlymouthPUBLISHED FRI 28 MAR 2025
Livewell Southwestrt4Gioun
In this role, your excellent organisational skills and attention to detail will shine as you manage incoming enquiries and support clinicians in reviewing and triaging referrals efficiently. We’re looking for someone who thrives in a busy environment and can work independently while maintaining a strong team ethos. You’ll contribute not only to seamless operations but also to the delivery of high-quality service to our valued clients. If you’re ready to embark on a fulfilling career that involves meaningful interactions and contributions to health care, apply today and be part of our inspiring team!
Up to 37.5 hours per week
We have an exciting opportunity for a Referral Co-ordinator, within our Livewell Referral Support Service (LRSS) Referral Hub at Crownhill Court, Crownhill, Plymouth. The successful applicant will be working within a small administrative team supporting the processing of referrals on behalf of District Nursing, Podiatry and Lower Limb Service and other services as required.
The working hours for this position are:-
Monday - Sunday
Saturdays, Sundays and Bank Holidays will be rota'd.
We are looking for a flexible individual who meets the essential criteria in the job description.
The successful candidate will need to be highly organised and have the ability to work autonomously, whilst prioritising the workload effectively with competing demands.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Job Share(s) Considered
LRSS Referral Hub process referrals for a variety of services following specific pathways. The aim of the team is to support the clinicians to review and triage a high number of referrals in a timely manner. The successful candidate will need to be meticulous in their work and have a strong team ethos. The work requires high levels of concentration and the ability to work autonomously.
The successful candidate will act as an initial point of contact for both internal and external enquiries from health professionals from a range of organisations.
Please see the job description in the attachments for a complete breakdown of duties.
About us
Please see the attached Job Description and Personal Specification
To deliver an effective and competent level of administrative support and consistently deliver a client focussed service which promotes good customer service and effective working relationships.
To be responsible for providing daily administrative support in the allocated service area ensuring business priorities are met for example: maintaining records, minute taking, data inputting and reception duties.
Typing of confidential reports/letters; which may be supplied via hard copy and/or dictation, (which may contain distressing information) as requested to meet service needs.
Working proactively to support team. Ability to work on own and proactively as part of a team.
To provide the day to day supervision and line management of junior staff where appropriate.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will need to be flexible to carry out any other duties as may be reasonably required by their line manager.
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