Front of House/ Reception inEdinburgh inEdinburgh PUBLISHED 22 MAY 2024

Blue Arrow are currently recruiting for an experienced Reception/Security/Front of House candidate for our public sector client, based in the north side of Edinburgh. The successful candidate will be providing a front of house service at a Government building, with responsibility for access control to the building and providing security.


Main Duties

• To deliver a high standard of Customer Care to both staff and visitors.
• To attend to visitors promptly and courteously within five minutes of their arrival.
• Maintain a professional standard of dress and behaviour at all times.
• Ensure that Reception area is clean and tidy at all times.
• To safeguard, at all times Scottish Government buildings, occupants, protectively marked material and other assets within these buildings.
• To control access by enforcing The Scottish Government Pass System.
• To make regular patrols of buildings (utilising Patrol Recording System where applicable)
• Where required, open and close car parks
• Accept deliveries of mail etc
• Control and issue of keys (to authorised staff).
• Monitors alarm systems and if sited, close circuit television.
• Maintain a log and various records as per instructed by line management.
• In the event of a fire, initiating emergency procedures and ensuring the fire brigade are summoned if required.
• Carrying out enhanced measures during 'States of Alert' e.g. searching baggage, vehicles, etc.
• When required carry out spot checks/searching of vehicles and bulk or large packages.
• Any other Reception/Security duties as required by House Team management.
  
  

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