Clinic Coordinator inAberdeen inAberdeen PUBLISHED 20 SEP 2024
Basic Salary- £25,423 per annum & bonus
Hidden Hearing ruNvjwhQ
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Presentation of clinic-ensuring the clinic is kept clean and tidy, that marketing products are on brand and neat.
About The RoleHidden Hearing is the modern hearing care expert and all of our activities are geared to
help more people hear better
.
We have a national network of clinics, visiting sites and field-based Hearing Aid Dispensers that can visit customers in the comfort of their own home.
We are looking for a Clinic Coordinator to be the face of our very busy Clinic in Aberdeen.
This role will be to make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management for multiple diaries and optimizing appointment numbers. You will also be delivering excellent customer service and maximizing sales of accessories and care plans.
Responsibilities
- Full-time (37.5 hours per week)
- Permanent role
- 09:00-1700 (no evenings or weekends)
- Mon-Fri
- 30 min unpaid break each day
- Basic Salary- £25,423 per annum & bonus
- Other benefits include Private Healthcare (after qualifying period), Company Pension, product discounts for friends and family.
- Full Induction training, on going support and career development
- Investors in People Gold Accredited company
- Diary Management- you will be booking the appointments in the diaries of the HADs in the branch and also the ECP. You will be making sure their diaries are kept busy and managing any cancellations/rebooks etc.
- Sales- you must be confident upselling our products, accessories and our care plan called One Plan- there will be daily and weekly targets/KPIs to meet.
- Presentation of clinic-ensuring the clinic is kept clean and tidy, that marketing products are on brand and neat. Ensuring tea/coffee/water/hot chocolate is available for customers at all times.
- Premium customer service- we are a Gold Investors in People Award winning company and we have high standards when it comes to customer service- we also have fabulous Trust Pilot reviews from our Customers and we do a lot of work to keep our high scores!.
About Hidden Hearing
Hidden Hearing is one of the UK's largest Private hearing healthcare company and we are part of the global organisation The Demant Group, who are are world-leading hearing healthcare and technology group!.
“Our mission is to make a life changing difference to people living with hearing loss”.
A career with Hidden Hearing will provide you with access to excellent training and development; and an opportunity to work for one of the largest providers of independent hearing care in the UK. We have 80 Clinics across the UK (with more due to open this year). We employ 200+ qualified Hearing Aid Dispensers and conduct over 100,000 hearing assessments each year.
We recently received Gold Investors In People accreditation and have a strong focus on employee engagement with a view to providing a rewarding career for our employees and driving sales for the business. #UKIND2
About The Role
Hidden Hearing is the modern hearing care expert and all of our activities are geared to
help more people hear better
.
We have a national network of clinics, visiting sites and field-based Hearing Aid Dispensers that can visit customers in the comfort of their own home.
We are looking for a Clinic Coordinator to be the face of our very busy Clinic in Aberdeen.
This role will be to make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management for multiple diaries and optimizing appointment numbers. You will also be delivering excellent customer service and maximizing sales of accessories and care plans.
Responsibilities
About Hidden Hearing
Hidden Hearing is one of the UK's largest Private hearing healthcare company and we are part of the global organisation The Demant Group, who are are world-leading hearing healthcare and technology group!.
“Our mission is to make a life changing difference to people living with hearing loss”.
A career with Hidden Hearing will provide you with access to excellent training and development; and an opportunity to work for one of the largest providers of independent hearing care in the UK. We have 80 Clinics across the UK (with more due to open this year). We employ 200+ qualified Hearing Aid Dispensers and conduct over 100,000 hearing assessments each year.
We recently received Gold Investors In People accreditation and have a strong focus on employee engagement with a view to providing a rewarding career for our employees and driving sales for the business. #UKIND2
Hidden Hearing is the modern hearing care expert and all of our activities are geared to
help more people hear better
.
We have a national network of clinics, visiting sites and field-based Hearing Aid Dispensers that can visit customers in the comfort of their own home.
We are looking for a Clinic Coordinator to be the face of our very busy Clinic in Aberdeen.
This role will be to make a significant contribution to delivering maximum sales opportunities by effective and efficient diary management for multiple diaries and optimizing appointment numbers. You will also be delivering excellent customer service and maximizing sales of accessories and care plans.
Responsibilities
- Full-time (37.5 hours per week)
- Permanent role
- 09:00-1700 (no evenings or weekends)
- Mon-Fri
- 30 min unpaid break each day
- Basic Salary- £25,423 per annum & bonus
- Other benefits include Private Healthcare (after qualifying period), Company Pension, product discounts for friends and family.
- Full Induction training, on going support and career development
- Investors in People Gold Accredited company
- Diary Management- you will be booking the appointments in the diaries of the HADs in the branch and also the ECP. You will be making sure their diaries are kept busy and managing any cancellations/rebooks etc.
- Sales- you must be confident upselling our products, accessories and our care plan called One Plan- there will be daily and weekly targets/KPIs to meet.
- Presentation of clinic-ensuring the clinic is kept clean and tidy, that marketing products are on brand and neat. Ensuring tea/coffee/water/hot chocolate is available for customers at all times.
- Premium customer service- we are a Gold Investors in People Award winning company and we have high standards when it comes to customer service- we also have fabulous Trust Pilot reviews from our Customers and we do a lot of work to keep our high scores!.
About Hidden Hearing
Hidden Hearing is one of the UK's largest Private hearing healthcare company and we are part of the global organisation The Demant Group, who are are world-leading hearing healthcare and technology group!.
“Our mission is to make a life changing difference to people living with hearing loss”.
A career with Hidden Hearing will provide you with access to excellent training and development; and an opportunity to work for one of the largest providers of independent hearing care in the UK. We have 80 Clinics across the UK (with more due to open this year). We employ 200+ qualified Hearing Aid Dispensers and conduct over 100,000 hearing assessments each year.
We recently received Gold Investors In People accreditation and have a strong focus on employee engagement with a view to providing a rewarding career for our employees and driving sales for the business. #UKIND2
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inAberdeen
57.1498908996582 -2.093752861022949 Aberdeen, Scotland, United Kingdom 
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