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University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
Job summaryDue to an expansion of the Lung Cancer service, we are looking to appoint an additional administrator to support the Lung Cancer Clinical Nurse Specialist team. Candidates must have good administration skills with excellent communication skills, ideally with a good understanding of NHS healthcare systems and processes.
Main duties of the jobThis is an exciting opportunity for the right candidate to join a growing team to carry out a varied range of tasks to assist with the CNS workload; including managing phone calls, arranging blood tests, preparing documents for clinics, providing patients with information and general coordination of their pathway. This position will require development of ones knowledge in a number of areas such as the diagnosis and treatment of lung cancer patients. You will be involved in all aspects of the departments work, learning all the relevant systems, processes and possibly supporting and working with the wider cancer services team such as the Macmillan support workers and other Allied Health Professionals.
About usUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description Job responsibilitiesFor a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilitiesFor a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification Knowledge and Experience Essential - Clerical / administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable - Experience of using a Patient Administration Previous NHS experience
- Experience of dealing with the public, both on the telephone and in person
Skills and Abilities Essential - Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable - Working knowledge of outpatient policies and procedures
Qualifications and Training Essential - Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
Aptitudes Essential - Respecting Everyone
- Embracing Change
- Recognising Success
- Working Together
Person Specification
Knowledge and Experience Essential - Clerical / administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable - Experience of using a Patient Administration Previous NHS experience
- Experience of dealing with the public, both on the telephone and in person
Skills and Abilities Essential - Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable - Working knowledge of outpatient policies and procedures
Qualifications and Training Essential - Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
Aptitudes Essential - Respecting Everyone
- Embracing Change
- Recognising Success
- Working Together
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details Employer nameUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
AddressBristol Royal Infirmary - Dolphin House
Upper Maudlin Street
Bristol
BS2 8HW
Employer's website Job summaryDue to an expansion of the Lung Cancer service, we are looking to appoint an additional administrator to support the Lung Cancer Clinical Nurse Specialist team. Candidates must have good administration skills with excellent communication skills, ideally with a good understanding of NHS healthcare systems and processes.
Main duties of the jobThis is an exciting opportunity for the right candidate to join a growing team to carry out a varied range of tasks to assist with the CNS workload; including managing phone calls, arranging blood tests, preparing documents for clinics, providing patients with information and general coordination of their pathway. This position will require development of ones knowledge in a number of areas such as the diagnosis and treatment of lung cancer patients. You will be involved in all aspects of the departments work, learning all the relevant systems, processes and possibly supporting and working with the wider cancer services team such as the Macmillan support workers and other Allied Health Professionals.
About usUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job descriptionJob responsibilitiesFor a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilitiesFor a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person SpecificationKnowledge and ExperienceEssential - Clerical / administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable - Experience of using a Patient Administration Previous NHS experience
- Experience of dealing with the public, both on the telephone and in person
Skills and AbilitiesEssential - Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable - Working knowledge of outpatient policies and procedures
Qualifications and TrainingEssential - Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
AptitudesEssential - Respecting Everyone
- Embracing Change
- Recognising Success
- Working Together
Person Specification
Knowledge and ExperienceEssential - Clerical / administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable - Experience of using a Patient Administration Previous NHS experience
- Experience of dealing with the public, both on the telephone and in person
Skills and AbilitiesEssential - Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable - Working knowledge of outpatient policies and procedures
Qualifications and TrainingEssential - Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
AptitudesEssential - Respecting Everyone
- Embracing Change
- Recognising Success
- Working Together
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer detailsEmployer nameUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
AddressBristol Royal Infirmary - Dolphin House
Upper Maudlin Street
Bristol
BS2 8HW
Employer's website