Administration Officer - Patient Services inGlasgow inGlasgow PUBLISHED 11 MAY 2024

NHS Scotland

NHS Greater Glasgow and Clyde encourages applications from all sections of the community.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern is 8am-8pm Monday to Sunday.

To provide an efficient reception and clerical support service within the Radiology Department, performing a range of clerical duties, updating the Radiology computer system (T), liaising with patients, medical staff, GPs and other clerical support staff in an efficient and professional manner.


Your Duties Will Include


  • Opening and closing reception areas/ department as appropriate
  • First point of contact within the Department for external and internal customers
  • Registering confidential patient data on RIS, registering & updating patient demographics efficiently and with a high level of accuracy.
  • Make full use of various patient information systems to update patient demographics, appointments, waiting lists, and tracking as appropriate to ensure that there is a full audit trail for reports and films.


You Should Have


  • Proficient keyboard and computer skills, including e-mail
  • Clerical experience
  • The ability to communicate clearly with patients and staff at all levels.
  • Flexibility and the ability to work to deadlines within a team.
  • Knowledge and understanding of medical terminology is advantageous but not essential.

Thorough experience and training, lasting between 6-12 months, the post holder will gain a knowledge and understanding of all the clerical and administrative duties, the manual and electronic systems used in the department and all associated protocols, policies and procedures.

Informal Contact: Annette Reilly, Admin Manager, Tel No: .

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact in the first instance.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern is 8am-8pm Monday to Sunday.

To provide an efficient reception and clerical support service within the Radiology Department, performing a range of clerical duties, updating the Radiology computer system (T), liaising with patients, medical staff, GPs and other clerical support staff in an efficient and professional manner.

Your Duties Will Include

  • Opening and closing reception areas/ department as appropriate
  • First point of contact within the Department for external and internal customers
  • Registering confidential patient data on RIS, registering & updating patient demographics efficiently and with a high level of accuracy.
  • Make full use of various patient information systems to update patient demographics, appointments, waiting lists, and tracking as appropriate to ensure that there is a full audit trail for reports and films.


You Should Have

  • Proficient keyboard and computer skills, including e-mail
  • Clerical experience
  • The ability to communicate clearly with patients and staff at all levels.
  • Flexibility and the ability to work to deadlines within a team.
  • Knowledge and understanding of medical terminology is advantageous but not essential.

Thorough experience and training, lasting between 6-12 months, the post holder will gain a knowledge and understanding of all the clerical and administrative duties, the manual and electronic systems used in the department and all associated protocols, policies and procedures.

Informal Contact: Annette Reilly, Admin Manager, Tel No: .

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact in the first instance.


inGlasgow
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