Emergency Department Receptionist inStockport inStockport PUBLISHED 20 JUL 2024

Stockport NHS Foundation Trust

To provide a general reception service to all personnel who access the Emergency Department and Clinical Decisions Unit. This includes contact with the general public as well as a wide range of other health care professionals. The post holder will be required to use a designated computer system to enter patient data, combined with general office and clerical duties.

To answer all telephone queries relating to patient’s attendance and general advice, re-directing to the appropriate source where necessary.

  • Effective communication between clinical and non-clinical staff with the trust.

Responsibility for Patient Care

To alert the triage nurse of any potentially unwell patients you may have booked into the department.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.


Benefits We Offer To You


  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

For further details / informal visits contact: Name: Joanne Lax Job title: Business Support Manager - Emergency Department Email address: Telephone number:
To provide a general reception service to all personnel who access the Emergency Department and Clinical Decisions Unit. This includes contact with the general public as well as a wide range of other health care professionals. The post holder will be required to use a designated computer system to enter patient data, combined with general office and clerical duties.

To answer all telephone queries relating to patient’s attendance and general advice, re-directing to the appropriate source where necessary.

  • Effective communication between clinical and non-clinical staff with the trust.

Responsibility for Patient Care

To alert the triage nurse of any potentially unwell patients you may have booked into the department.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

For further details / informal visits contact: Name: Joanne Lax Job title: Business Support Manager - Emergency Department Email address: Telephone number:


inStockport
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