Outpatients Receptionist inLondon inLondon PUBLISHED 19 MAY 2024

You must enjoy speaking to people on the telephone and face to face.
We are seeking highly motivated individuals to join our friendly reception team to deliver first-class customer service to patients. A highly customer focused, skilled multi-tasker, you’ll be the first impression of the organisation. In return for your dedication and hard work, we offer well-established, structured mentoring and staff development packages to support you in your role.

These are busy Outpatients Reception areas. To be successful in the role you will need the following attributes and experience:

You must be flexible with your days of work and be flexible to work between sites.

You must be customer focused, with excellent customer service skills

You must have a positive attitude and work well within a team

You must be reliable and have excellent time keeping

You must enjoy speaking to people on the telephone and face to face

You must be IT literate

You must be energetic and hard working

The successful applicants will be proactive team members who can demonstrate efficient organisational skills in order to contribute to the smooth effective operation of the outpatient team.

Working hours will be on a rota basis – 1800 Monday to Friday.

You must be flexible to be able to cover these hours to be successful in the role.


PLEASE NOTE: We are unable to offer sponsorship for this post


Lewisham and Greenwich NHS Trust are a committed, multi-professional, much valued hospital and community services to residents in South East London.

The Trust has built a good reputation as a place to enjoy job satisfaction and develop professional skills and experience. Our people value the opportunity to work in a supportive culture and, we ensure our team are well rewarded for their contribution.

By joining us now you can play a role in shaping our organisation that continues to put patient and client care first. Whatever the challenges ahead, we are prepared to face them as one team.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream

For further details / informal visits contact: Name: Leigh Palmer Job title: Outpatient manager Email address: Telephone number: 020 8836 5

Leigh Palmer, Outpatient

020 8836 5
We are seeking highly motivated individuals to join our friendly reception team to deliver first-class customer service to patients. A highly customer focused, skilled multi-tasker, you’ll be the first impression of the organisation. In return for your dedication and hard work, we offer well-established, structured mentoring and staff development packages to support you in your role.

These are busy Outpatients Reception areas. To be successful in the role you will need the following attributes and experience:

You must be flexible with your days of work and be flexible to work between sites.

You must be customer focused, with excellent customer service skills

You must have a positive attitude and work well within a team

You must be reliable and have excellent time keeping

You must enjoy speaking to people on the telephone and face to face

You must be IT literate

You must be energetic and hard working

The successful applicants will be proactive team members who can demonstrate efficient organisational skills in order to contribute to the smooth effective operation of the outpatient team.

Working hours will be on a rota basis – 1800 Monday to Friday.

You must be flexible to be able to cover these hours to be successful in the role.

PLEASE NOTE: We are unable to offer sponsorship for this post

Lewisham and Greenwich NHS Trust are a committed, multi-professional, much valued hospital and community services to residents in South East London.

The Trust has built a good reputation as a place to enjoy job satisfaction and develop professional skills and experience. Our people value the opportunity to work in a supportive culture and, we ensure our team are well rewarded for their contribution.

By joining us now you can play a role in shaping our organisation that continues to put patient and client care first. Whatever the challenges ahead, we are prepared to face them as one team.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream

For further details / informal visits contact: Name: Leigh Palmer Job title: Outpatient manager Email address: Telephone number: 020 8836 5

Leigh Palmer, Outpatient

020 8836 5


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