Quality Assurance Analyst inCity Of London inCity Of London PUBLISHED 1 AUG 2024
Starting salary £34,650 per annum + £6,710 London Weighting *pay award pending*
City of London Police rWdy07uU
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An exciting opportunity has arisen to join the trailblazing Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) as a Quality Assurance Analyst.
Post Title: Quality Assurance AnalystType of contract:
Permanent
Rank/Grade:
D
Directorate/Department: ECD: National Economic Crime Victim Care Unit
Statement Of Expectation For The Role
Vetting level required: MV/SC
Location:
GYE, London
Salary: Starting salary £34,650 per annum + £6,710 London Weighting *pay award pending*
Description Of Department
The Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) is the first unit in the country to provide a bespoke service to victims of economic crime. The AF-NECVCU tailor victims’ needs in a professional, sensitive and empathetic manner to support recovery and prevent re-victimisation through its core values; Engagement, Support and Empowerment.
Engagement
: Advice is tailored to the victims’ needs, we collaborate with partner agencies and engage with the public.
Support:
Providing focussed and targeted engagement to deal with the Victims needs in an Empathetic, Sensitive and Compassionate way with Fairness and Dignity.
Empowerment
: We are respectful and champion the victims’ needs, providing confidence and reassurance
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered
.
An exciting opportunity has arisen to join the trailblazing Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) as a Quality Assurance Analyst. An empathetic, problem solving, communicative individual with a keen interest in victim support would be an ideal candidate.
The successful candidate will help drive performance and service improvement in the AF-NECVCU by collating, evaluating and analysing available data, assessing performance against key performance indicators and making recommendations for service improvement for consideration by AF-NECVCU management.
The Quality Assurance Analyst will be responsible for ensuring the relevant data is captured and presented in an appropriate manner to support the performance reporting requirements to key funders, including the Home Office at the appropriate boards..
Key Requirements
Full skills, knowledge and experience requirements are set out in the accompanying job description
If you would like to discuss the post in more detail, please contact
The closing date for applications is Monday 19th August2024 @ 17:00
This vacancy is open only to those who have the right to work in the UK.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
”
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community.
Benefits
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force Has a Number Of Staff Support Networks That Can Offer You Support And Advice. Applicants Are Very Welcome To Contact The Networks Directly If They Need Any Support Or Ask Any Question Before They Apply. For Further Information On The Networks And Their Contact Details Please Visit
www.jobsincare.com/job/jgIPv7ZJ
Post Title: Quality Assurance Analyst
Type of contract:
Permanent
Rank/Grade:
D
Directorate/Department: ECD: National Economic Crime Victim Care Unit
Statement Of Expectation For The Role
Vetting level required: MV/SC
Location:
GYE, London
Salary: Starting salary £34,650 per annum + £6,710 London Weighting *pay award pending*
Description Of Department
The Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) is the first unit in the country to provide a bespoke service to victims of economic crime. The AF-NECVCU tailor victims’ needs in a professional, sensitive and empathetic manner to support recovery and prevent re-victimisation through its core values; Engagement, Support and Empowerment.
Engagement
: Advice is tailored to the victims’ needs, we collaborate with partner agencies and engage with the public.
Support:
Providing focussed and targeted engagement to deal with the Victims needs in an Empathetic, Sensitive and Compassionate way with Fairness and Dignity.
Empowerment
: We are respectful and champion the victims’ needs, providing confidence and reassurance
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered
.
An exciting opportunity has arisen to join the trailblazing Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) as a Quality Assurance Analyst. An empathetic, problem solving, communicative individual with a keen interest in victim support would be an ideal candidate.
The successful candidate will help drive performance and service improvement in the AF-NECVCU by collating, evaluating and analysing available data, assessing performance against key performance indicators and making recommendations for service improvement for consideration by AF-NECVCU management.
The Quality Assurance Analyst will be responsible for ensuring the relevant data is captured and presented in an appropriate manner to support the performance reporting requirements to key funders, including the Home Office at the appropriate boards..
Key Requirements
Full skills, knowledge and experience requirements are set out in the accompanying job description
If you would like to discuss the post in more detail, please contact
The closing date for applications is Monday 19th August2024 @ 17:00
This vacancy is open only to those who have the right to work in the UK.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
”
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community.
Benefits
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force Has a Number Of Staff Support Networks That Can Offer You Support And Advice. Applicants Are Very Welcome To Contact The Networks Directly If They Need Any Support Or Ask Any Question Before They Apply. For Further Information On The Networks And Their Contact Details Please Visit
www.jobsincare.com/job/jgIPv7ZJ
Type of contract:
Permanent
Rank/Grade:
D
Directorate/Department: ECD: National Economic Crime Victim Care Unit
Statement Of Expectation For The Role
Vetting level required: MV/SC
Location:
GYE, London
Salary: Starting salary £34,650 per annum + £6,710 London Weighting *pay award pending*
Description Of Department
The Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) is the first unit in the country to provide a bespoke service to victims of economic crime. The AF-NECVCU tailor victims’ needs in a professional, sensitive and empathetic manner to support recovery and prevent re-victimisation through its core values; Engagement, Support and Empowerment.
Engagement
: Advice is tailored to the victims’ needs, we collaborate with partner agencies and engage with the public.
Support:
Providing focussed and targeted engagement to deal with the Victims needs in an Empathetic, Sensitive and Compassionate way with Fairness and Dignity.
Empowerment
: We are respectful and champion the victims’ needs, providing confidence and reassurance
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered
.
An exciting opportunity has arisen to join the trailblazing Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) as a Quality Assurance Analyst. An empathetic, problem solving, communicative individual with a keen interest in victim support would be an ideal candidate.
The successful candidate will help drive performance and service improvement in the AF-NECVCU by collating, evaluating and analysing available data, assessing performance against key performance indicators and making recommendations for service improvement for consideration by AF-NECVCU management.
The Quality Assurance Analyst will be responsible for ensuring the relevant data is captured and presented in an appropriate manner to support the performance reporting requirements to key funders, including the Home Office at the appropriate boards..
Key Requirements
Full skills, knowledge and experience requirements are set out in the accompanying job description
If you would like to discuss the post in more detail, please contact
The closing date for applications is Monday 19th August2024 @ 17:00
This vacancy is open only to those who have the right to work in the UK.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
”
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community.
Benefits
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force Has a Number Of Staff Support Networks That Can Offer You Support And Advice. Applicants Are Very Welcome To Contact The Networks Directly If They Need Any Support Or Ask Any Question Before They Apply. For Further Information On The Networks And Their Contact Details Please Visit
www.jobsincare.com/job/jgIPv7ZJ
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inCity Of London
51.512298583984375 -0.09098520129919052 City Of London, England, United Kingdom 
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