Bank Community Carer/ HCA inBerkhamsted inBerkhamsted PUBLISHED 29 DEC 2023

• To work as part of a team caring for people at home at the end of life that are eligible for Community Support service and support their families.
• To take the lead role on shift and be able to take the initiative in assuring the dignity, comfort and care of patients and families.
• To provide leadership to Community Support Workers (CWS) on shift and where necessary ensure (without breaching confidentiality) that each patient/family carer knows in advance if their time of their visit might be delayed because of unexpected events at the previous visit
• To build rapport quickly to gain confidence and trust, taking direction from the team co-ordinator, the patient and family carers, in order to assure dignified, safe personal care on every visit
• To be friendly, open, trustworthy and competent to give intimate personal care, practical and emotional support and to prompt concordance with prescribed medication working alone, and as part of a team
• To assure continuity of care through effective handover ensuring that you have picked up the necessary information to deliver care in a patients home
• To observe and report changes in symptoms, condition and circumstances entering this information accurately in the care plan in the home, and notify other professionals as detailed in that care plan
• Update care notes in the patients home and update the Hospice of St Francis electronic care records accurately and in a timely fashion
• To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
• Ensure patients and families are aware of and can benefit from other Hospice services as appropriate
• To undertake duties without direct daily supervision working within broad procedural guidelines
• Work as part of the wider team at the Hospice of St Francis ensuring continuity in outstanding care
• To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
• To work on the Inpatient Unit as and when required, and where this is in the best interests of patients, and the service as a whole

Hours: Bank - Adhoc

Salary: £11.44 ph Plus Shift Enhancements

We are looking for enthusiastic dedicated health-care workers to join our team, providing care at home in our local catchment area. In this role you will make a lasting difference to the lives of people through care that will have a positive impact on the patient, and the community for many years to come.

The Rapid Personalised Care Service (RPCS) is designed to offer care for a period of up to 12 weeks to enable patients with specialist needs to be cared for at home.

The RPCS allows us to reach more patients helping them to achieve their preferred place of care and death at home with the peace, dignity and serenity we know we can provide, giving family and friends support, and time to be together.

You will be delivering a high standard of compassionate care to patients in their own home, providing personal care and support to help to keep them at home

To be successful you will need:

• To be able to work independently, and as part of a team
• Be able to demonstrate excellent listening and communication skills
• Previous experience in an equivalent role with the ability to lead and mentor others on shift.
• Shared values, discretion, respect and a passion for caring for others is essential
• Flexible to work rostered shifts 7 days a week between 8am to 10pm.
• To be a car driver, with access to a car

The successful candidate will be required to undertake an enhanced level DBS check