Receptionist inLondon inLondon PUBLISHED 19 MAY 2024

ABM UK

Promoting on site events and charities such as the giving box.
JOB TITLE: Receptionist



LOCATION: Merchant Square, London W2 1BQ,



PAY RATE: £13.27 per hour ( £34,596.22 per annum)



SHIFT PATTERN: Monday to Friday, 7am to 5pm, 50 hours per week



Overview Of Job Description



Job Objective & Responsibilities:


  • Ensuring the smooth day to day running of the reception desk
  • Welcoming guests and signing in visitors to the management center
  • Handling all customer enquiries via the telephone, email, and face to face
  • Processing lost property incidents
  • Assisting site management and supervisors in administrative tasks
  • Promoting on site events and charities such as the giving box
  • Ready to assist with providing wheelchairs to customers who need them
  • Checking the public bathrooms are clean and tidy every hour and informing the cleaners if they are not
  • Liaison with other internal departments such as security etc.
  • Handling customer feedback/complaints as required



Main Duties & Responsibilities:


  • Your duties will involve providing excellent customer service to our customers, visitors, and client
  • Being professional, with an excellent attention to detail in office administrative duties
  • Being an excellent ABM brand ambassador



Person Specification:


  • Proven experience, or an excellent to be in a reception role
  • First class levels of customer service
  • You must be well presented and professional
  • Excellent communication and organization skills
  • You must be able to remain calm and work well under pressure
  • You will be honest, reliable, and trustworthy
  • You must be IT literate, conversant in all Microsoft office packages to include Word and Excel
  • You must be flexible in terms of the working hours required of you



Benefits


We're proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visit our careers page


About Us


ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.jobsincare.com/job/jhpSPhnRg are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE: Receptionist


LOCATION: Merchant Square, London W2 1BQ,


PAY RATE: £13.27 per hour ( £34,596.22 per annum)


SHIFT PATTERN: Monday to Friday, 7am to 5pm, 50 hours per week


Overview Of Job Description


Job Objective & Responsibilities:

  • Ensuring the smooth day to day running of the reception desk
  • Welcoming guests and signing in visitors to the management center
  • Handling all customer enquiries via the telephone, email, and face to face
  • Processing lost property incidents
  • Assisting site management and supervisors in administrative tasks
  • Promoting on site events and charities such as the giving box
  • Ready to assist with providing wheelchairs to customers who need them
  • Checking the public bathrooms are clean and tidy every hour and informing the cleaners if they are not
  • Liaison with other internal departments such as security etc.
  • Handling customer feedback/complaints as required


Main Duties & Responsibilities:

  • Your duties will involve providing excellent customer service to our customers, visitors, and client
  • Being professional, with an excellent attention to detail in office administrative duties
  • Being an excellent ABM brand ambassador


Person Specification:

  • Proven experience, or an excellent to be in a reception role
  • First class levels of customer service
  • You must be well presented and professional
  • Excellent communication and organization skills
  • You must be able to remain calm and work well under pressure
  • You will be honest, reliable, and trustworthy
  • You must be IT literate, conversant in all Microsoft office packages to include Word and Excel
  • You must be flexible in terms of the working hours required of you


Benefits

We're proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visit our careers page

About Us

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.jobsincare.com/job/jhpSPhnRg are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.


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