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Medical Secretary - GastroenterologyinStevenageinStevenagePUBLISHED TUE 12 DEC 2023

Band 4: £26,530 to £29,114 a year per annum  PERMANENT 
NHS

East and North Herts NHS TrustFollow East and North Herts NHS Trust

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

We are recruiting for a Medical Secretary - Gastroenterology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. The successful candidate must have excellent interpersonal skills and confidence to deal with a wide range of matters with tact and diplomacy.

The candidate must have a strong background in PA administrative work, with good keyboard and typing skills and use of Microsoft Word. NHS experience would be desirable but not essential if there is a proven record of secretarial skills.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

The post holder will act as point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all enquired are answered with skill, sensitivity and in a courteous and professional manner.

To be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultants and any other members of their teams.

The post holder will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

To undertake these duties without direct supervision, working within broad procedural guidelines.


More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary - Gastroenterology:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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