Project Support Officer - Unscheduled Care inGlasgow inGlasgow PUBLISHED 6 JUL 2024

NHS Golden Jubilee encourages applications from all sections of the community.
An exciting opportunity has arisen for an experienced Project Support Officer to join the National Unscheduled Care Team, part of the Centre for Sustainable Delivery (CfSD) at NHS Golden Jubilee.

The National Unscheduled Care Programme facilitates whole system development and delivery of improvement programmes which reflect best practice and support the delivery of the Right Care in the Right Place. The underpinning objective of the programme is to improve the Unscheduled Care experience for patients and staff alike.


The Programme Currently Consists Of 5 Portfolios Of Work


Community Urgent Care

Flow Navigation

Hospital at Home/Virtual Capacity

Front Door/Emergency Pathways

Optimising Patient Flow

The role will provide full project support to the portfolios including; responsible for co-ordinating meetings & Programme Boards, action tracking, monitoring project delivery, risk and issue management, communications and drafting a variety of project documentation throughout the project lifecycle to support the Programme.

To be successful in this role you will be educated to degree level or able to demonstrate equivalent experience. You must be competent in the use of Microsoft Office packages and have demonstrable experience of working in a programme/ project environment. Experience and knowledge of Improvement methodologies would be advantageous.

You should have excellent communication and interpersonal skills (both verbal and written) and be able to manage a range of competing priorities while maintaining high levels of quality. You will be well organised and prepared to work autonomously to deliver the range of projects assigned, escalating any issues that may arise to the appropriate Programme lead.

This role will predominantly include home working, however, there will be some in-person meetings therefore a willingness to travel is essential.

For informal discussions, please contact: Hannah Phillipson, Project Manager Email

NHS Golden Jubilee is open to considering flexible working options for this role.

This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Details on how to contact the Recruitment Service can be found within the Job Pack.
An exciting opportunity has arisen for an experienced Project Support Officer to join the National Unscheduled Care Team, part of the Centre for Sustainable Delivery (CfSD) at NHS Golden Jubilee.

The National Unscheduled Care Programme facilitates whole system development and delivery of improvement programmes which reflect best practice and support the delivery of the Right Care in the Right Place. The underpinning objective of the programme is to improve the Unscheduled Care experience for patients and staff alike.

The Programme Currently Consists Of 5 Portfolios Of Work

Community Urgent Care

Flow Navigation

Hospital at Home/Virtual Capacity

Front Door/Emergency Pathways

Optimising Patient Flow

The role will provide full project support to the portfolios including; responsible for co-ordinating meetings & Programme Boards, action tracking, monitoring project delivery, risk and issue management, communications and drafting a variety of project documentation throughout the project lifecycle to support the Programme.

To be successful in this role you will be educated to degree level or able to demonstrate equivalent experience. You must be competent in the use of Microsoft Office packages and have demonstrable experience of working in a programme/ project environment. Experience and knowledge of Improvement methodologies would be advantageous.

You should have excellent communication and interpersonal skills (both verbal and written) and be able to manage a range of competing priorities while maintaining high levels of quality. You will be well organised and prepared to work autonomously to deliver the range of projects assigned, escalating any issues that may arise to the appropriate Programme lead.

This role will predominantly include home working, however, there will be some in-person meetings therefore a willingness to travel is essential.

For informal discussions, please contact: Hannah Phillipson, Project Manager Email

NHS Golden Jubilee is open to considering flexible working options for this role.

This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Details on how to contact the Recruitment Service can be found within the Job Pack.


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