Healthcare Assistant - Departure Lounge inUxbridge inUxbridge PUBLISHED 25 JUN 2024
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The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services.
Supporting the departure lounge by collecting patients from the wards, bringing their belonging and medications so that the Patient can be discharged to their discharge destination from the departure lounge- The post holder is responsible for ensuring that patients are cared for in a safe environment and that privacy and dignity is maintained at all times.
- The post holder will provide direct care and provide verbal and written reports.
- To actively seek the views of patients / carers on their understanding of their care needs and develop a relationship to ensure the patients experience is positive.
- Involved in clinical and non- clinical duties in the Departure lounge and responsible for assisting in the smooth running of the Departure Lounge.
PLEASE NOTE THAT THIS VACANCY MAY CLOSED EARLY DUE TO THE AMOUNT OF APPLICATIONS ARE RECEIVED
Main Responsibilities
Clinical
- To assist the registered nurse / professional in the delivery of patient care.
- To communicate with patients, in such a way, that respects and takes into account the patient’s level of understanding.
- To assist with the preparation and delivery of meals and beverages, assisting patients as requested.
- Adhere to strict compliance with Trust Infection Control policies and procedures.
- To participate in the discharge process of patients as directed by the registered nurse.
- To communicate effectively with patients / carers to ensure patients are kept well informed of any changes
- To be responsible for undertaking and recording blood pressure, pulse, temperature, respiration, urine analysis, weight, height, reporting any abnormalities to the nurse / professional in charge.
- To help patients within the parameters of their level of mobility, using equipment as required, ensuring risks are minimised.
- Help patients to look after themselves and maintain their personal hygiene. To wash and bathe the patient, in bed or in the bathroom. To care for patient’s mouths, hair, nails and pressure areas. To help patients dress and undress.
- To help patients to be as comfortable as possible during their stay in the departure lounge and to ensure that they are able to rest, providing a safe, controlled environment.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
For further details / informal visits contact: Name: Jamie Morgan Job title: Integrated discharge team manager Email address: Telephone number:
Supporting the departure lounge by collecting patients from the wards, bringing their belonging and medications so that the Patient can be discharged to their discharge destination from the departure lounge
PLEASE NOTE THAT THIS VACANCY MAY CLOSED EARLY DUE TO THE AMOUNT OF APPLICATIONS ARE RECEIVED
Main Responsibilities
Clinical
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
For further details / informal visits contact: Name: Jamie Morgan Job title: Integrated discharge team manager Email address: Telephone number:
- The post holder is responsible for ensuring that patients are cared for in a safe environment and that privacy and dignity is maintained at all times.
- The post holder will provide direct care and provide verbal and written reports.
- To actively seek the views of patients / carers on their understanding of their care needs and develop a relationship to ensure the patients experience is positive.
- Involved in clinical and non- clinical duties in the Departure lounge and responsible for assisting in the smooth running of the Departure Lounge.
PLEASE NOTE THAT THIS VACANCY MAY CLOSED EARLY DUE TO THE AMOUNT OF APPLICATIONS ARE RECEIVED
Main Responsibilities
Clinical
- To assist the registered nurse / professional in the delivery of patient care.
- To communicate with patients, in such a way, that respects and takes into account the patient’s level of understanding.
- To assist with the preparation and delivery of meals and beverages, assisting patients as requested.
- Adhere to strict compliance with Trust Infection Control policies and procedures.
- To participate in the discharge process of patients as directed by the registered nurse.
- To communicate effectively with patients / carers to ensure patients are kept well informed of any changes
- To be responsible for undertaking and recording blood pressure, pulse, temperature, respiration, urine analysis, weight, height, reporting any abnormalities to the nurse / professional in charge.
- To help patients within the parameters of their level of mobility, using equipment as required, ensuring risks are minimised.
- Help patients to look after themselves and maintain their personal hygiene. To wash and bathe the patient, in bed or in the bathroom. To care for patient’s mouths, hair, nails and pressure areas. To help patients dress and undress.
- To help patients to be as comfortable as possible during their stay in the departure lounge and to ensure that they are able to rest, providing a safe, controlled environment.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
For further details / informal visits contact: Name: Jamie Morgan Job title: Integrated discharge team manager Email address: Telephone number:
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Useful skills for a Healthcare Assistant - Departure Lounge:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
inUxbridge
51.54850006103516 -0.4796110093593597 Uxbridge, England, United Kingdom 
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