Patient Pathway Administrator inBanbury inBanbury PUBLISHED 26 JUL 2024

We are seeking to appoint a 
30 hours B4

Patient Pathway Administrator for our Horton office,
you will join our friendly Endocrinology and diabetes admin team  working  at the Churchill Hospital site to deliver the endocrinology and diabetes service at the Horton. Please note the post holder will be required to work from the office at least 3 days per week.

Are You?

• Proactive
• Enthusiastic
• Team player
• Organised
• Committed to provide best administration service possible
• Able to work in a busy environment
  
  

Then look no further!

 The post holder will provide an efficient and effective clinical administration service to the department, Consultants and wider clinical team.  They will also attend to patients, colleagues and referrers to the service, promptly and courteously at all times and be a worthy front-line representative of our high quality service. 

Informal visits or chat about this role prior applying are welcomed.

•   To be a designated point of contact for the Consultants and clinic teams, alongside another Patient Pathway Administrators for the Endocrinology and Diabetes admin Team, specifically covering the Horton Hospital.
  
  

 To provide a full administration service to the Consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy.

• To work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, intervening where necessary to expedite appointments to avoid breaches.
• Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway
• To have an overview of all workflows in the admin team and to be responsible for proving an excellent cohesive service to both patients and colleagues.
• To work closely with each member of the admin team to understand their role and support them. 
• To cover in times of leave and sick to ensure service continuity.
• To escalate potential issues to the Line Manager and or Service Manager
  
  

Oxford University Hospitals NHS Foundation Trust
is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.


We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.


These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For further details / informal visits contact: Name: Tania Castillo Morillo Job title: OCDEM Team Leader Email address: Telephone number: