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To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
The shift pattern for this position is Friday 1500-2130, Saturday 1500-2130
This post may close early to the volume of response. Please submit your application form as soon as possible.
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
- 3 standard grades or equivalent 1 must be English or good general education coupled with good office experience.
- Previous clerical experience required.
- Computer literate with good keyboard skills.
- Previous reception experience along with good communication skills required.
- Prior experience of using a Patient Management System (PMS) would be desirable.
Informal contact: Elizabeth Lyon, Senior Supervisor, ,
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
For application portal/log-in issues, please contact in the first instance.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
The shift pattern for this position is Friday 1500-2130, Saturday 1500-2130
This post may close early to the volume of response. Please submit your application form as soon as possible.
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
Informal contact: Elizabeth Lyon, Senior Supervisor, ,
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
For application portal/log-in issues, please contact in the first instance.
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
The shift pattern for this position is Friday 1500-2130, Saturday 1500-2130
This post may close early to the volume of response. Please submit your application form as soon as possible.
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
- 3 standard grades or equivalent 1 must be English or good general education coupled with good office experience.
- Previous clerical experience required.
- Computer literate with good keyboard skills.
- Previous reception experience along with good communication skills required.
- Prior experience of using a Patient Management System (PMS) would be desirable.
Informal contact: Elizabeth Lyon, Senior Supervisor, ,
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
For application portal/log-in issues, please contact in the first instance.
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Useful skills for a Health Records Clerical Officer:
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To work as a Health Records Clerical Officer in the UK, you typically need a combination of technical, organizational, and interpersonal skills. Here are some key skills and qualifications that are often required or beneficial for this role:
1. Attention to Detail: Accuracy is crucial when handling patient records and ensuring that all information is correct and complete.
2. Organizational Skills: The ability to manage and organize large volumes of paperwork, ensuring that health records are easily accessible and properly filed.
3. IT Skills: Proficiency in using computer software and healthcare databases, as well as standard office applications (like Microsoft Office Suite). Familiarity with electronic health record (EHR) systems can also be advantageous.
4. Communication Skills: Strong verbal and written communication skills are essential for interacting with healthcare providers, patients, and other staff members.
5. Confidentiality and Data Protection Awareness: Knowledge of privacy laws and regulations regarding patient information, particularly the General Data Protection Regulation (GDPR) in the UK.
6. Teamwork: Ability to work collaboratively with other healthcare professionals and clerical staff to ensure the smooth operation of health records management.
7. Problem-Solving Skills: Being able to address issues that may arise with records or processes and finding effective solutions.
8. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines, especially during busy periods.
9. Basic Understanding of Medical Terminology: Familiarity with medical terms can be helpful for accurately interpreting health records and communicating with medical staff.
10. Ability to Work Under Pressure: Health records clerical officers often work in busy environments, so the ability to remain calm and focused during high-pressure situations is essential.
Qualifications
While specific qualifications can vary, many employers may look for:
- GCSEs: Including English and Mathematics.
- National Vocational Qualifications (NVQs) or similar qualifications in administration or healthcare.
- Previous experience in a clerical role, particularly within healthcare, can be beneficial.
Additional Considerations
- Training: Many organizations provide on-the-job training, especially regarding specific systems and procedures.
- Professional Development: Seeking opportunities for continuous learning, such as courses in health information management or data protection, can be beneficial for career advancement.
More about Glasgow Click to view
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Glasgow is the largest city in Scotland and the fourth-largest in the United Kingdom. Situated on the River Clyde in the west of the country, it is known for its rich history, vibrant culture, and significant contributions to various fields, including industry, art, and education.
History
Glasgow’s history dates back to the 6th century when it was founded as a small religious community by St. Mungo. It grew over the centuries and became a major center for trade and industry during the Industrial Revolution in the 18th and 19th centuries. The city was known for shipbuilding, engineering, and textiles, leading to rapid urbanization and population growth.
Culture and Arts
Glasgow is renowned for its cultural scene. It was designated a UNESCO City of Music in 2008, reflecting its rich musical heritage that spans from classical music to contemporary genres like rock and pop. The city is home to numerous music venues, including the famous Barrowland Ballroom and the SSE Hydro.
The city has a vibrant arts scene, with institutions like the Glasgow School of Art, the Kelvingrove Art Gallery and Museum, and the Scottish Opera. Glasgow hosts various festivals throughout the year, such as the Glasgow International Comedy Festival and the Glasgow Film Festival.
Education
Glasgow is also an educational hub, featuring several prestigious universities, including the University of Glasgow, which is one of the oldest universities in the English-speaking world, founded in 1451. Other notable institutions include the University of Strathclyde and Glasgow Caledonian University.
Architecture
The city's architecture is diverse, boasting a mix of Victorian and modern styles. Notable landmarks include the Glasgow Cathedral, the University of Glasgow's Gothic-style main building, and the modern architecture of the Clyde Arc or "Squinty Bridge." The influence of the famous architect Charles Rennie Mackintosh can also be seen throughout the city.
Economy
Today, Glasgow has a mixed economy, with strengths in sectors like education, healthcare, technology, and tourism. The city is a popular destination for visitors, thanks to its historical sites, shopping districts, and dining options.
Sports
Glasgow is passionate about sports, particularly football. The city is home to two of Scotland's most famous football clubs: Celtic and Rangers, whose rivalry is known as the Old Firm. The city also hosted the Commonwealth Games in 2014, which showcased its facilities and infrastructure.
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55.861698150634766 -4.25832986831665 Glasgow, Scotland, United Kingdom 
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