Showroom Assistant (Front Of House) inLondon Area inLondon Area PUBLISHED 4 JUN 2024

Ensuring the highest service and operational standards are being met at all times, especially in the reception area.

ABOUT MAX MARA FASHION GROUP


Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.



Job Description: Showroom Assistant (Front of House) – London


We are currently seeking a full time Showroom Assistant (Front of House) for the MaxMara wholesale showroom team at our London head office, to start in August 2024.


Main Responsibilities:



Front of House Management:


  • Answering and directing phone calls
  • Booking and confirming meetings, appointments, organising courier deliveries
  • Receiving deliveries, distributing post, staff orders, etc.
  • Managing and replenishing office supplies
  • Ensuring the highest service and operational standards are being met at all times, especially in the reception area



Showroom Support:


  • Assisting with press sample requests alongside the showroom manager
  • Working with the showroom team to ensure samples are organised and stored in perfect condition at all times
  • Ensuring the showroom is constantly tidy and in good condition – liaising with contractors for any repairs or callouts
  • Supporting the showroom manager to manage the team of seasonal interns



Administrative Support:


  • Managing all faulty returns from stores
  • Supporting the showroom manager with campaign planning, recruitment, health and safety, and any on-going projects
  • Processing delivery and dispatch of samples and parcels while keeping digital records of any moving stock
  • Supporting the showroom manager with out of campaign activities such as staff training, press day, and any on-going projects


Ideal Candidate:



Key Technical Skills:


  • Strong planning and organisational skills – previous experience in a showroom environment is preferred
  • Strong verbal and written communication skills
  • Excellent interpersonal skills, with a strong ability to successfully and confidently interact with all stakeholders, at all levels
  • Advanced use of Excel and effective use of Word is preferred



Key Behavioural Skills:


  • Highly organised and able to prioritise, plan and manage a demanding and ever-changing workload
  • Keen attention to detail and accuracy
  • Good team player and comfortable working on their own
  • Proactive and problem solver mind-set and approach
  • Adept at learning and developing
  • Friendly and approachable manner

ABOUT MAX MARA FASHION GROUP


Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.



Job Description: Showroom Assistant (Front of House) – London


We are currently seeking a full time Showroom Assistant (Front of House) for the MaxMara wholesale showroom team at our London head office, to start in August 2024.


Main Responsibilities:



Front of House Management:


  • Answering and directing phone calls
  • Booking and confirming meetings, appointments, organising courier deliveries
  • Receiving deliveries, distributing post, staff orders, etc.
  • Managing and replenishing office supplies
  • Ensuring the highest service and operational standards are being met at all times, especially in the reception area



Showroom Support:


  • Assisting with press sample requests alongside the showroom manager
  • Working with the showroom team to ensure samples are organised and stored in perfect condition at all times
  • Ensuring the showroom is constantly tidy and in good condition – liaising with contractors for any repairs or callouts
  • Supporting the showroom manager to manage the team of seasonal interns



Administrative Support:


  • Managing all faulty returns from stores
  • Supporting the showroom manager with campaign planning, recruitment, health and safety, and any on-going projects
  • Processing delivery and dispatch of samples and parcels while keeping digital records of any moving stock
  • Supporting the showroom manager with out of campaign activities such as staff training, press day, and any on-going projects


Ideal Candidate:



Key Technical Skills:


  • Strong planning and organisational skills – previous experience in a showroom environment is preferred
  • Strong verbal and written communication skills
  • Excellent interpersonal skills, with a strong ability to successfully and confidently interact with all stakeholders, at all levels
  • Advanced use of Excel and effective use of Word is preferred



Key Behavioural Skills:


  • Highly organised and able to prioritise, plan and manage a demanding and ever-changing workload
  • Keen attention to detail and accuracy
  • Good team player and comfortable working on their own
  • Proactive and problem solver mind-set and approach
  • Adept at learning and developing
  • Friendly and approachable manner


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