Healthcare Support Worker inKilmarnock inKilmarnock PUBLISHED 10 SEP 2024
NHS Scotland rvrQq6u
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SVQ3 in Healthcare related subject and / or equivalent knowledge gained in a relevant area through experience, on the job training and/or short courses or appropriate competency to undertake role.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.Who We Are
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.
To find out more about NHS Ayrshire and Arran please visit our website -
Position
An opportunity has arisen for a Healthcare Support Worker at University Hospital Crosshouse/University Hospital Ayr.
What You Will Do
This is an exciting opportunity for a Healthcare Support Worker to work within the ophthalmology and macular services within the out-patient departments at University Hospital Ayr and University Hospital Crosshouse. In addition to consultant led clinics, there are nurse led and virtual diagnostic clinics. There is also a casualty service with patients referred from primary and secondary care. The nurse led intravitreal injection service is located at Ayr Hospital in a purpose built facility, delivering treatments for macular conditions. Other procedures and treatments carried out within the ophthalmology departments include corneal cross-linking and botulinum toxin for blepharospasm and squint.
For further information on the role please click the link below to view the job description
Knowledge, Training And/or Experience Required To Do The Job
SVQ3 in Healthcare related subject and / or equivalent knowledge gained in a relevant area through experience, on the job training and/or short courses or appropriate competency to undertake role
Can demonstrate a range of core skills to competently undertake patient care and other tasks and activities.
Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time
Hours
37 per week
UK Driving Licence/Car Ownership
UK Car licence/Car ownership is essential to this role.
Informal enquiries or visits are welcome
If you want to find out more about the role, please contact:
Allison Mclaughlin, Charge Nurse Ophthalmology- Tel , extension 16973, or email:
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Ayrshire and Arran will implement this change but it may not be possible to fully transition from 1 April and there may therefore be some areas of the organisation where implementation may take longer. If the department is currently unable to safely accommodate the reduced hours from 1st April, you may be required to work 37.5 hours per week (pro rata for part-time staff) until the department can meet the requirements without impacting patient safety - you will, of course, be remunerated accordingly. NHS Ayrshire and Arran is committed to full implementation of the 37 hour working week across all areas as soon as it is safe to do so
Additional Information For Candidates
You should apply for this post by completing the application process on JobTrain.
DO NOT
upload a CV as this will not be used for shortlisting purposes.
Posts close at midnight on the indicated date. Late applications will not be accepted.
For help to complete an application on JobTrain, please follow this link:
To View Our Accessibility Statement, Please Follow This Link
Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
Please check your email regularly (including junk folders) and also your JobTrain account for updates.
Please contact
JobTrain Candidate Support Hub
: - for advice and support with any system issues.
We recommend using the Internet Browser “
Google Chrome
” or “
Microsoft Edge
” when using JobTrain.
Once you have submitted your application form you will be unable to make any amendments.
Some of our vacancies are for
internal candidates only
. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
Please note, for all vacancies where a driving licence is required this must be a full
UK/EU/EEA
licence.
NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at
We are unable to provide sponsorship for bank contracts.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Who We Are
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.
To find out more about NHS Ayrshire and Arran please visit our website -
Position
An opportunity has arisen for a Healthcare Support Worker at University Hospital Crosshouse/University Hospital Ayr.
What You Will Do
This is an exciting opportunity for a Healthcare Support Worker to work within the ophthalmology and macular services within the out-patient departments at University Hospital Ayr and University Hospital Crosshouse. In addition to consultant led clinics, there are nurse led and virtual diagnostic clinics. There is also a casualty service with patients referred from primary and secondary care. The nurse led intravitreal injection service is located at Ayr Hospital in a purpose built facility, delivering treatments for macular conditions. Other procedures and treatments carried out within the ophthalmology departments include corneal cross-linking and botulinum toxin for blepharospasm and squint.
For further information on the role please click the link below to view the job description
Knowledge, Training And/or Experience Required To Do The Job
SVQ3 in Healthcare related subject and / or equivalent knowledge gained in a relevant area through experience, on the job training and/or short courses or appropriate competency to undertake role
Can demonstrate a range of core skills to competently undertake patient care and other tasks and activities.
Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time
Hours
37 per week
UK Driving Licence/Car Ownership
UK Car licence/Car ownership is essential to this role.
Informal enquiries or visits are welcome
If you want to find out more about the role, please contact:
Allison Mclaughlin, Charge Nurse Ophthalmology- Tel , extension 16973, or email:
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Ayrshire and Arran will implement this change but it may not be possible to fully transition from 1 April and there may therefore be some areas of the organisation where implementation may take longer. If the department is currently unable to safely accommodate the reduced hours from 1st April, you may be required to work 37.5 hours per week (pro rata for part-time staff) until the department can meet the requirements without impacting patient safety - you will, of course, be remunerated accordingly. NHS Ayrshire and Arran is committed to full implementation of the 37 hour working week across all areas as soon as it is safe to do so
Additional Information For Candidates
You should apply for this post by completing the application process on JobTrain.
DO NOT
upload a CV as this will not be used for shortlisting purposes.
Posts close at midnight on the indicated date. Late applications will not be accepted.
For help to complete an application on JobTrain, please follow this link:
To View Our Accessibility Statement, Please Follow This Link
Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
Please check your email regularly (including junk folders) and also your JobTrain account for updates.
Please contact
JobTrain Candidate Support Hub
: - for advice and support with any system issues.
We recommend using the Internet Browser “
Google Chrome
” or “
Microsoft Edge
” when using JobTrain.
Once you have submitted your application form you will be unable to make any amendments.
Some of our vacancies are for
internal candidates only
. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
Please note, for all vacancies where a driving licence is required this must be a full
UK/EU/EEA
licence.
NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at
We are unable to provide sponsorship for bank contracts.
Who We Are
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.
To find out more about NHS Ayrshire and Arran please visit our website -
Position
An opportunity has arisen for a Healthcare Support Worker at University Hospital Crosshouse/University Hospital Ayr.
What You Will Do
This is an exciting opportunity for a Healthcare Support Worker to work within the ophthalmology and macular services within the out-patient departments at University Hospital Ayr and University Hospital Crosshouse. In addition to consultant led clinics, there are nurse led and virtual diagnostic clinics. There is also a casualty service with patients referred from primary and secondary care. The nurse led intravitreal injection service is located at Ayr Hospital in a purpose built facility, delivering treatments for macular conditions. Other procedures and treatments carried out within the ophthalmology departments include corneal cross-linking and botulinum toxin for blepharospasm and squint.
For further information on the role please click the link below to view the job description
Knowledge, Training And/or Experience Required To Do The Job
SVQ3 in Healthcare related subject and / or equivalent knowledge gained in a relevant area through experience, on the job training and/or short courses or appropriate competency to undertake role
Can demonstrate a range of core skills to competently undertake patient care and other tasks and activities.
Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time
Hours
37 per week
UK Driving Licence/Car Ownership
UK Car licence/Car ownership is essential to this role.
Informal enquiries or visits are welcome
If you want to find out more about the role, please contact:
Allison Mclaughlin, Charge Nurse Ophthalmology- Tel , extension 16973, or email:
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Ayrshire and Arran will implement this change but it may not be possible to fully transition from 1 April and there may therefore be some areas of the organisation where implementation may take longer. If the department is currently unable to safely accommodate the reduced hours from 1st April, you may be required to work 37.5 hours per week (pro rata for part-time staff) until the department can meet the requirements without impacting patient safety - you will, of course, be remunerated accordingly. NHS Ayrshire and Arran is committed to full implementation of the 37 hour working week across all areas as soon as it is safe to do so
Additional Information For Candidates
You should apply for this post by completing the application process on JobTrain.
DO NOT
upload a CV as this will not be used for shortlisting purposes.
Posts close at midnight on the indicated date. Late applications will not be accepted.
For help to complete an application on JobTrain, please follow this link:
To View Our Accessibility Statement, Please Follow This Link
Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
Please check your email regularly (including junk folders) and also your JobTrain account for updates.
Please contact
JobTrain Candidate Support Hub
: - for advice and support with any system issues.
We recommend using the Internet Browser “
Google Chrome
” or “
Microsoft Edge
” when using JobTrain.
Once you have submitted your application form you will be unable to make any amendments.
Some of our vacancies are for
internal candidates only
. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
Please note, for all vacancies where a driving licence is required this must be a full
UK/EU/EEA
licence.
NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at
We are unable to provide sponsorship for bank contracts.
More information related to this job opportunity, from jobsincare:
Here are 22 questions you could be asked if you apply for this job:
Start practice interview... NEW!
1. Do you have an SVQ3 in a healthcare-related subject? If so, can you discuss how this qualification has prepared you for this role?
2. Can you describe any on-the-job training or courses you’ve completed that are relevant to this position?
3. How do you ensure you stay updated with the mandatory induction standards and the Code of Conduct for Healthcare Support Workers?
4. Can you describe a situation where you demonstrated core skills in patient care? What was the outcome?
5. What specific tasks and activities have you performed in previous roles that you believe are most relevant to this position?
6. How would you handle a challenging situation with a patient or their family? Can you provide an example?
7. This role requires working collaboratively in a team. Can you provide an example of how you have successfully worked as part of a team in your previous roles?
8. How do you support and communicate with your colleagues to ensure excellent patient care?
9. Have you worked in out-patient departments before? If yes, what was your experience like?
10. Describe a time when you had to prioritize patient safety in a busy environment. What steps did you take?
11. What strategies do you use to provide compassionate care to patients, particularly in a healthcare setting?
12. Can you provide an example of a time you had to adapt quickly to a change in a healthcare environment? What was the situation, and how did you handle it?
13. How do you approach learning new procedures or treatments that you may not have encountered before?
14. This role requires a UK driving licence and car ownership. Can you confirm that you meet this requirement?
15. Are you comfortable working flexible hours if required, and how would you manage your schedule to accommodate the needs of the department?
16. How do you ensure an inclusive and respectful approach when working with diverse patient populations?
17. NHS Scotland is committed to equality and diversity. How do you plan to contribute to this goal in your role?
18. What questions do you have about the role or the organization?
19. Can you tell us about your experience in healthcare or a closely related field?
20. What motivated you to apply for a Healthcare Support Worker position at NHS Ayrshire and Arran?
21. What do you understand about the ophthalmology and macular services, and why do you think they're important in patient care?
22. Is there anything else you would like to share that we haven't covered yet?
1. Do you have an SVQ3 in a healthcare-related subject? If so, can you discuss how this qualification has prepared you for this role?
2. Can you describe any on-the-job training or courses you’ve completed that are relevant to this position?
3. How do you ensure you stay updated with the mandatory induction standards and the Code of Conduct for Healthcare Support Workers?
4. Can you describe a situation where you demonstrated core skills in patient care? What was the outcome?
5. What specific tasks and activities have you performed in previous roles that you believe are most relevant to this position?
6. How would you handle a challenging situation with a patient or their family? Can you provide an example?
7. This role requires working collaboratively in a team. Can you provide an example of how you have successfully worked as part of a team in your previous roles?
8. How do you support and communicate with your colleagues to ensure excellent patient care?
9. Have you worked in out-patient departments before? If yes, what was your experience like?
10. Describe a time when you had to prioritize patient safety in a busy environment. What steps did you take?
11. What strategies do you use to provide compassionate care to patients, particularly in a healthcare setting?
12. Can you provide an example of a time you had to adapt quickly to a change in a healthcare environment? What was the situation, and how did you handle it?
13. How do you approach learning new procedures or treatments that you may not have encountered before?
14. This role requires a UK driving licence and car ownership. Can you confirm that you meet this requirement?
15. Are you comfortable working flexible hours if required, and how would you manage your schedule to accommodate the needs of the department?
16. How do you ensure an inclusive and respectful approach when working with diverse patient populations?
17. NHS Scotland is committed to equality and diversity. How do you plan to contribute to this goal in your role?
18. What questions do you have about the role or the organization?
19. Can you tell us about your experience in healthcare or a closely related field?
20. What motivated you to apply for a Healthcare Support Worker position at NHS Ayrshire and Arran?
21. What do you understand about the ophthalmology and macular services, and why do you think they're important in patient care?
22. Is there anything else you would like to share that we haven't covered yet?
Useful skills for a Healthcare Support Worker:
Click to view
To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
inKilmarnock
55.61348724365234 -4.539564609527588 Kilmarnock, Scotland, United Kingdom 
Locations are approximate.
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