Ward Clerk inKirkcaldy inKirkcaldy PUBLISHED 3 AUG 2024
NHS Scotland rvrQq6u
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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination.
We require an individual to join our team of Ward Clerks within the Acute Services Medical Directorate, providing efficient and effective support to our busy Wards and Departments. This involves working within a busy reception area, dealing with a large volume of telephone calls received and moving and handling and electronic tracking of patient case notes on a daily basis. You will also be required to update activity within our electronic Patient Administration System appropriately, whilst providing administrative and clerical support to the Senior Charge Nurse(s) and team(s) with general clerical duties relating to day-to-day Ward/Department administration.Relevant admin / clerical and reception experience is required, as is the ability to prioritise and deal with the day-to-day workload in a busy Health Service environment. A level of English language competency and communication skills necessary to perform this role safely and effectively is required.
Please note the salary for this post is pro rata to part time hours.
Applications on a secondment basis will be considered providing you have prior agreement from your current line manager.
For informal enquiries, please contact Kerry Thomson, Admin & Secretarial Services Manager, Emergency Care Directorate on extension 21386.
NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period, for which you would be paid, until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Hiring Manager.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
We require an individual to join our team of Ward Clerks within the Acute Services Medical Directorate, providing efficient and effective support to our busy Wards and Departments. This involves working within a busy reception area, dealing with a large volume of telephone calls received and moving and handling and electronic tracking of patient case notes on a daily basis. You will also be required to update activity within our electronic Patient Administration System appropriately, whilst providing administrative and clerical support to the Senior Charge Nurse(s) and team(s) with general clerical duties relating to day-to-day Ward/Department administration.
Relevant admin / clerical and reception experience is required, as is the ability to prioritise and deal with the day-to-day workload in a busy Health Service environment. A level of English language competency and communication skills necessary to perform this role safely and effectively is required.
Please note the salary for this post is pro rata to part time hours.
Applications on a secondment basis will be considered providing you have prior agreement from your current line manager.
For informal enquiries, please contact Kerry Thomson, Admin & Secretarial Services Manager, Emergency Care Directorate on extension 21386.
NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period, for which you would be paid, until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Hiring Manager.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Relevant admin / clerical and reception experience is required, as is the ability to prioritise and deal with the day-to-day workload in a busy Health Service environment. A level of English language competency and communication skills necessary to perform this role safely and effectively is required.
Please note the salary for this post is pro rata to part time hours.
Applications on a secondment basis will be considered providing you have prior agreement from your current line manager.
For informal enquiries, please contact Kerry Thomson, Admin & Secretarial Services Manager, Emergency Care Directorate on extension 21386.
NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period, for which you would be paid, until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Hiring Manager.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
inKirkcaldy
56.12110137939453 -3.166440010070801 Kirkcaldy, Scotland, United Kingdom 
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