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Helpdesk Operator - Part Time
Salary £23,200.00 (pro rata)
Location Glasgow
Part Time - Backshift
Here Are The Benefits My Client Offers
- Informal hybrid working
- Free on-site parking
- Subsidised canteen facilities & vending machines
- Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills
- Pension scheme - up to 5% matched contribution
- Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more
- Salary sacrifice schemes, including Smart Tech and Cycle to Work
- Great development and career opportunities
- Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Curry's, IKEA, Argos, and more
- Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips
- Access to our colleague reward and recognition tools, with awards ranging from £5 - £250!
Duties And Responsibilities
- Handling inbound and outbound calls, and logging jobs in a fast-paced environment
- Co-ordinating contractors and Technicians to ensure they attend my client's standards
- Working in partnership with customers to achieve results?
- Completing a variety of administrative tasks such as quotes, uplifts, emails
- End-to-end job management?
- Working as part of a team to drive customer excellence
Here's What We Would Like From You
- Driven and passionate with a great attitude to deliver customer excellence?
- Excellent verbal and written communication skills
- Accuracy and attention to detail
- Ability to work as part of a team and effectively manage own workload?
- Administrative experience, including knowledge of Microsoft office packages
- Previous contact centre/call centre/helpdesk experience
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
About This Role
Helpdesk Operator - Part Time
Salary £23,200.00 (pro rata)
Location Glasgow
Part Time - Backshift
Here Are The Benefits My Client Offers
Duties And Responsibilities
Here's What We Would Like From You
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Helpdesk Operator - Part Time
Salary £23,200.00 (pro rata)
Location Glasgow
Part Time - Backshift
Here Are The Benefits My Client Offers
- Informal hybrid working
- Free on-site parking
- Subsidised canteen facilities & vending machines
- Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills
- Pension scheme - up to 5% matched contribution
- Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more
- Salary sacrifice schemes, including Smart Tech and Cycle to Work
- Great development and career opportunities
- Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Curry's, IKEA, Argos, and more
- Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips
- Access to our colleague reward and recognition tools, with awards ranging from £5 - £250!
Duties And Responsibilities
- Handling inbound and outbound calls, and logging jobs in a fast-paced environment
- Co-ordinating contractors and Technicians to ensure they attend my client's standards
- Working in partnership with customers to achieve results?
- Completing a variety of administrative tasks such as quotes, uplifts, emails
- End-to-end job management?
- Working as part of a team to drive customer excellence
Here's What We Would Like From You
- Driven and passionate with a great attitude to deliver customer excellence?
- Excellent verbal and written communication skills
- Accuracy and attention to detail
- Ability to work as part of a team and effectively manage own workload?
- Administrative experience, including knowledge of Microsoft office packages
- Previous contact centre/call centre/helpdesk experience
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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Glasgow is the largest city in Scotland and the fourth-largest in the United Kingdom. Situated on the River Clyde in the west of the country, it is known for its rich history, vibrant culture, and significant contributions to various fields, including industry, art, and education.
History
Glasgow’s history dates back to the 6th century when it was founded as a small religious community by St. Mungo. It grew over the centuries and became a major center for trade and industry during the Industrial Revolution in the 18th and 19th centuries. The city was known for shipbuilding, engineering, and textiles, leading to rapid urbanization and population growth.
Culture and Arts
Glasgow is renowned for its cultural scene. It was designated a UNESCO City of Music in 2008, reflecting its rich musical heritage that spans from classical music to contemporary genres like rock and pop. The city is home to numerous music venues, including the famous Barrowland Ballroom and the SSE Hydro.
The city has a vibrant arts scene, with institutions like the Glasgow School of Art, the Kelvingrove Art Gallery and Museum, and the Scottish Opera. Glasgow hosts various festivals throughout the year, such as the Glasgow International Comedy Festival and the Glasgow Film Festival.
Education
Glasgow is also an educational hub, featuring several prestigious universities, including the University of Glasgow, which is one of the oldest universities in the English-speaking world, founded in 1451. Other notable institutions include the University of Strathclyde and Glasgow Caledonian University.
Architecture
The city's architecture is diverse, boasting a mix of Victorian and modern styles. Notable landmarks include the Glasgow Cathedral, the University of Glasgow's Gothic-style main building, and the modern architecture of the Clyde Arc or "Squinty Bridge." The influence of the famous architect Charles Rennie Mackintosh can also be seen throughout the city.
Economy
Today, Glasgow has a mixed economy, with strengths in sectors like education, healthcare, technology, and tourism. The city is a popular destination for visitors, thanks to its historical sites, shopping districts, and dining options.
Sports
Glasgow is passionate about sports, particularly football. The city is home to two of Scotland's most famous football clubs: Celtic and Rangers, whose rivalry is known as the Old Firm. The city also hosted the Commonwealth Games in 2014, which showcased its facilities and infrastructure.
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55.861698150634766 -4.25832986831665 Glasgow, Scotland, United Kingdom 
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