Maternity Outpatient Manager inNorthampton inNorthampton PUBLISHED 25 DEC 2023

Professional Responsibilities:

Promote collaborative working partnerships and effective communication between all members of the multi-disciplinary team

Ensure professional and clinical standards are maintained and developed in response to new evidence

Act as a supportive professional role model for midwifery, providing midwifery care in accordance with the NMC Midwives rules and codes of practice

Organisational / Management Responsibilities:

Be a visible, accessible and authoritative presence in the Antenatal Clinic and Maternity Day Unit (MDU) to provide assistance, advice and support for staff;

Provide day-to-day operational management for the Antenatal Clinic and MDU, ensuring optimal delivery of services and where appropriate leading corrective timely actions to resolve operational issues that are impacting, or have the potential to impact, on service delivery;

In conjunction with the Midwifery Matron, lead, evaluate and develop the Antenatal Clinic and MDU services, ensuring high quality, efficient and effective antenatal care which is innovative and responsive to the needs of the women and their families;

Oversee the clinical pathways within the Antenatal Clinic and MDU to ensure there is a safe, cost-effective provision of all services that run smoothly and efficiently;

Proactively manage the Antenatal Clinic referrals and follow up appointments to ensure that women are seen by the appropriate professional and within an appropriate time as per NICE guidelines and the Trusts policies and procedures;

Liaise with Consultant Obstetricians to ensure the provision of timely and appropriate obstetric input for women on MDU;

Facilitate dissemination of key service information and initiatives throughout the multidisciplinary team:

Ensure rotas are in place which ensures safe, efficient and cost-effective provision of staff;

Line manage the Antenatal Clinic and MDU staff, ensuring that they are managed in accordance with the Trusts HR policies and procedures. This includes recruitment and selection, performance management, appraisal, training and personal development;

Work with the Midwifery Matron in the planning, implementation and continuing development of patient and public involvement (PPI) within the outpatient areas;

Ensure that any complaints are dealt with at first point of contact wherever possible and written complaints are responded to in a timely manner;

Clinical Leadership:

Be accountable for own professional actions in accordance with the NMC Code of Professional Conduct; for the Nurse, Midwife and Health Visitor;

Create an environment in which excellent clinical care will flourish and individuals take ownership for their own development;

Provide clear, visible leadership, strategic vision and professional clinical expertise to ensure every aspect of the hospital antenatal pathway is delivered in a safe, efficient and evidence based manner;

Work with the Midwifery Matron to promote high quality autonomous midwifery antenatal care;

Maintain a clinical environment within the Antenatal Clinic and MDU that is conducive to high standards of care;

Work with the multidisciplinary team to plan, implement and evaluate care for women and ensure they are on the correct antenatal pathway;

Provide expert advice to others, educating and supporting midwives and junior obstetric staff in the antenatal clinical areas;

Provide proactive support, and where necessary challenge, to ensure that clinical flow and pathways are efficient and women centred

Provide direct clinical care and support in all areas of the maternity service as dictated by the Maternity Escalation status

Clinical Governance:

Be accountable for ensuring that Clinical Governance standards are upheld in the antenatal services pathways, working with the Clinical Quality and Safety Midwife; the Clinical Effectiveness Midwife, Audit Lead and the Practice Development team to respond to information and advice provided and to ensure that patient safety and quality standards are maintained;

Within area of responsibility, ensure that all risks (clinical and non-clinical) are identified, assessed and reported on the Directorate risk register and take appropriate action, with the senior management team as appropriate, to mitigate risks highlighted;

Ensure that all clinical incidents within the Antenatal Clinic and MDU are analysed and that an appropriate level of investigation is initiated.

Financial & Physical Resource:

Take overall management responsibility for the Antenatal and MDU budgets identifying and acting upon any trends/risks or shortfalls relating to these budgets, seeking the involvement of the Midwifery Matron

Support the delivery of the Directorate and Trust financial plans with a particular focus on cost/value for money and delivery of agreed financial savings;

In conjunction with the Midwifery Matron, take responsibility for the delivery, implementation and performance management within the Antenatal Clinic and MDU of operational strategy, business plans and workforce planning, working within budgetary constraints.

Service development implementation:

Assess and teach others in the clinical setting

Participate in Preceptorship and Mentorship within the clinical settings

Attend updates and refresher study session and mandatory study days

Information resources:

Input information and have a working knowledge of the hospital information systems

Attend training and updates on implementation of Maternity Information System

Research and Development Responsibilities:

Possess knowledge of the audit process and methods of critically appraising research

Demonstrate clinical competence and fitness for purpose

Involvement in clinical audit and evaluation of practice within the clinical area

Promote and disseminate research and audit findings

Contribute ideas and undertake monitoring with regards to quality of women-centred care

Continually audits own practice in specialist field, providing regular reports to Directorate Management Team and Obstetric Governance to inform service development and quality of care

Personal skills:

Maintain personal professional profile including evidence of professional development within midwifery, and any other extended role.

Identify and negotiate training needs, actively address these through the Trust appraisal system

Maintain an awareness of issues relating to midwifery on the national agenda

Keeps up to date with current issues relating to obstetric ultrasound for example liaising with Perinatal Institute and other related professional bodies to ensure current practice is evidence based.

Ensures the frequency of own practice affords maintenance of skill levels

Able to organise and manage the unpredictable nature of referrals, co-ordinating them into a workable day alongside midwifery duties, adhering to time schedules whilst maintaining the quality of the service.

Communicate effectively both verbally and in writing

Co-ordinate the responsibilities, capabilities and workload of team members

An exciting opportunity has arisen to join the team as a Band 7 Maternity Outpatient Manager. The post holder will have overall responsibility for the operational management of the Antenatal Clinic and the Maternity Day Unit.

The post holder will have overall responsibility for the operational management of the Antenatal Clinic and the Maternity Day Unit.

With a focus of enhancing women's experience and maximising resources, this position will provide day-to-day operational management of the antenatal outpatient care pathways, ensuring optimal delivery of midwifery and obstetric services.

The post holder will lead corrective and timely actions to resolve issues that are impacting, or have the potential to impact, on the quality of care for women and their families. Through facilitation of interdisciplinary collaboration and strong clinical leadership the post holder will support the clinical staff to provide the best possible care to women who come to the Antenatal Clinic and the Maternity Day Unit.

In addition, the post holder is required to be an addition to the team of senior midwives who are part of the Maternity Unit Operational Manager of the Day rota. This will involve supporting the whole maternity department and coordination of activities across the services, both clinically and operationally, to continuously improve service levels and provide appropriate responses to problems, changes in operational demands and emergency situations

The role requires credible midwifery experience in antenatal, intrapartum and postnatal care; high influencing and change management skills and an ability to operationally manage and develop others.

To provide effective input into the work of the Trust, to support the achievement of our vision and values.