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Community Support WorkerinBishop AucklandinBishop AucklandPUBLISHED SAT 23 DEC 2023

Band 3: £24,071 to £25,674 a year per annum  PERMANENT 
MENTAL HEALTHMULTI-DISCIPLINARYNHS

Tees Esk and Wear Valleys NHS Foundation TrustFollow Tees Esk and Wear Valleys NHS Foundation Trust

This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent.Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

An exciting opportunity has arisen for the post of a Community Support Worker in the North Dales Community Treatment and Intervention Team based at the Goodall Centre in Bishop Auckland. The service is open 09.00 - 17.00 hrs Monday - Friday.

The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.

The role will involve improving the lives of people with complex mental health disorders by supporting a team of professionals in the treatment, intervention, and management of their identified mental health needs through the delivery of excellent services to promote recovery and wellbeing.

To be compassionate in meeting the needs of patients and their carers.

Maintain safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs.

Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policies

Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.

Completes patient assessment tools and accurately summarises within patient care records as directed.

Identifies changes in patients' presentation and acts, reports and records appropriately.

Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.

Assists in the provision of health education and advice on health promotion to patients and their carers.

Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.


More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Community Support Worker:
To work as a Community Support Worker in the UK, several key skills and qualities are essential. Here are some of the most important ones:
1. Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, their families, and other professionals. The ability to listen actively and convey information clearly is vital.
2. Empathy and Compassion: A genuine understanding and concern for the well-being of others are essential. Being able to relate to clients’ experiences and feelings helps build trust and rapport.
3. Problem-Solving Skills: Community Support Workers often need to think on their feet and develop practical solutions to various challenges that clients may face.
4. Interpersonal Skills: Building relationships is key in this role. Being personable, approachable, and having strong networking abilities can help you connect better with clients and their families.
5. Organizational Skills: Community Support Workers need to manage multiple cases and responsibilities efficiently, including keeping accurate records, scheduling appointments, and planning activities.
6. Adaptability and Flexibility: The ability to adapt to changing situations and client needs is crucial as day-to-day tasks can vary significantly.
7. Teamwork: Working collaboratively with other healthcare professionals, social workers, and support staff is fundamental for providing comprehensive support to clients.
8. Cultural Competence: Understanding and respecting diverse backgrounds and cultures can improve your ability to support clients effectively, particularly in multicultural settings.
9. Knowledge of Local Services: Familiarity with local community resources, support services, and healthcare provisions can greatly assist in guiding clients to the help they need.
10. Basic IT Skills: Competence in using computers and software for documentation, communication, and scheduling is increasingly important.
11. Resilience and Stress Management: The role can be emotionally demanding, so the ability to cope with stress and maintain personal well-being is important.
12. First Aid and Health and Safety Awareness: Basic training in first aid and a good understanding of health and safety protocols can be beneficial.
 


inBishop Auckland click to show distance
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