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The outpatient HCA role supports the smooth running of clinics in the General Medical Outpatient department, supporting doctors and specialist nurses, chaperoning patients, assisting with admin, keeping the patient environment clean, and taking various clinical measurements and samples.
We are a small, friendly department based in the medical outpatients area. We work closely with the medical teams as well as our reception and admin colleagues and have good working relationships with our colleagues in other outpatient departments.The department shift patterns run 08:00 – 18:00 Monday, Wednesday Thursday and Friday. On a Tuesday we run an evening session where we work until 21:00. Staff are expected to take turn in the late roster, which provides nursing cover for late running clinics, or patients on transport, and may mean staying past your scheduled shift finish time. This extra work is compensated for by time off in lieu.
Successful applicants will benefit from an opportunity to work in an acute hospital setting, gaining a wide breadth of experience in different aspects of the patient’s journey, from initial diagnosis to inpatient treatment. We are looking for motivated people with a can-do attitude, to join our team. If you think you would enjoy the challenge of working in different environments, with a variety of staff and patients, this could be the role for you.
The successful applicant will be scheduled to work mainly in the outpatient clinics but at times will be required to work on medical wards.
The outpatient HCA role supports the smooth running of clinics in the General Medical Outpatient department, supporting doctors and specialist nurses, chaperoning patients, assisting with admin, keeping the patient environment clean, and taking various clinical measurements and samples. Clinics are held for a variety of specialties including Gastroenterology, Hepatology, Endocrinology, Renal Medicine and Neurology.
- Daytime and evening shifts only
- A chance to work across several different specialties
- A post where you can work in inpatient and outpatient settings
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
We are a small, friendly department based in the medical outpatients area. We work closely with the medical teams as well as our reception and admin colleagues and have good working relationships with our colleagues in other outpatient departments.
The department shift patterns run 08:00 – 18:00 Monday, Wednesday Thursday and Friday. On a Tuesday we run an evening session where we work until 21:00. Staff are expected to take turn in the late roster, which provides nursing cover for late running clinics, or patients on transport, and may mean staying past your scheduled shift finish time. This extra work is compensated for by time off in lieu.
Successful applicants will benefit from an opportunity to work in an acute hospital setting, gaining a wide breadth of experience in different aspects of the patient’s journey, from initial diagnosis to inpatient treatment. We are looking for motivated people with a can-do attitude, to join our team. If you think you would enjoy the challenge of working in different environments, with a variety of staff and patients, this could be the role for you.
The successful applicant will be scheduled to work mainly in the outpatient clinics but at times will be required to work on medical wards.
The outpatient HCA role supports the smooth running of clinics in the General Medical Outpatient department, supporting doctors and specialist nurses, chaperoning patients, assisting with admin, keeping the patient environment clean, and taking various clinical measurements and samples. Clinics are held for a variety of specialties including Gastroenterology, Hepatology, Endocrinology, Renal Medicine and Neurology.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
The department shift patterns run 08:00 – 18:00 Monday, Wednesday Thursday and Friday. On a Tuesday we run an evening session where we work until 21:00. Staff are expected to take turn in the late roster, which provides nursing cover for late running clinics, or patients on transport, and may mean staying past your scheduled shift finish time. This extra work is compensated for by time off in lieu.
Successful applicants will benefit from an opportunity to work in an acute hospital setting, gaining a wide breadth of experience in different aspects of the patient’s journey, from initial diagnosis to inpatient treatment. We are looking for motivated people with a can-do attitude, to join our team. If you think you would enjoy the challenge of working in different environments, with a variety of staff and patients, this could be the role for you.
The successful applicant will be scheduled to work mainly in the outpatient clinics but at times will be required to work on medical wards.
The outpatient HCA role supports the smooth running of clinics in the General Medical Outpatient department, supporting doctors and specialist nurses, chaperoning patients, assisting with admin, keeping the patient environment clean, and taking various clinical measurements and samples. Clinics are held for a variety of specialties including Gastroenterology, Hepatology, Endocrinology, Renal Medicine and Neurology.
- Daytime and evening shifts only
- A chance to work across several different specialties
- A post where you can work in inpatient and outpatient settings
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
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Useful skills for a Healthcare Assistant - General Medical Outpatients:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
inColney
52.61909866333008 1.2136800289154053 Colney, England, United Kingdom 
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