Performance Management and IT Specialist inBristol inBristol PUBLISHED 30 DEC 2023

Depending on experience  PERMANENT 


Key Responsibilities:


Performance Management:

  • Develop and maintain a performance framework alongside the Practice Manager to monitor all contractual obligations including QOF and IIF.
  • Ensure all processes are in place for meeting LES/DES/Public Health services requirements and QOF indicators.
  • Manage and follow up on patient invitations for long-term condition reviews, ensuring accurate coding.
  • Lead the preparation, administration, and claims for seasonal vaccine campaigns (e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
  • Conduct ad hoc data searches and performance analyses.
  • Monitor QOF achievement and assist in meeting targets by ensuring patient reviews are scheduled and coded appropriately.
  • Input monthly CQRS returns for ICB/Public Health services.
  • Regularly update performance data at practice meetings, identifying areas for improvement.
  • Collaborate with the Finance Manager to ensure claims and payments align.
  • Oversee PPA claims alongside the administration team and clinicians.


IT Support:

  • Provide IT support to the practice team as needed.
  • Review and maximize the use of current IT software programs, ensuring full functionality.
  • Assist the Practice Manager in the implementation of new software/hardware systems.

Wellington Road Family Practice is a community-focused healthcare provider dedicated to delivering exceptional patient care. We are seeking a highly organised and detail-oriented Performance Management & IT Specialist to help drive our practices efficiency and ensure optimal performance in line with contractual and clinical targets. This is an exciting opportunity for someone with a passion for data, IT systems, and healthcare performance management.

Working hours are 15 hours per week - with some elements of remote working.

As the Performance Management & IT Specialist, you will play a key role in monitoring, reporting, and analysing the core performance of Wellington Road Family Practice. You will be responsible for ensuring that we meet our contractual obligations (including QOF, IIF, LES/DES) through effective data collection and reporting processes. In addition, you will provide essential in-house IT support, ensuring that our systems are fully optimized and compliant with relevant policies and procedures.


Key Responsibilities:


Performance Management:

  • Develop and maintain a performance framework alongside the Practice Manager to monitor all contractual obligations including QOF and IIF.
  • Ensure all processes are in place for meeting LES/DES/Public Health services requirements and QOF indicators.
  • Manage and follow up on patient invitations for long-term condition reviews, ensuring accurate coding.
  • Lead the preparation, administration, and claims for seasonal vaccine campaigns (e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
  • Conduct ad hoc data searches and performance analyses.
  • Monitor QOF achievement and assist in meeting targets by ensuring patient reviews are scheduled and coded appropriately.
  • Input monthly CQRS returns for ICB/Public Health services.
  • Regularly update performance data at practice meetings, identifying areas for improvement.
  • Collaborate with the Finance Manager to ensure claims and payments align.
  • Oversee PPA claims alongside the administration team and clinicians.


IT Support:

  • Provide IT support to the practice team as needed.
  • Review and maximize the use of current IT software programs, ensuring full functionality.
  • Assist the Practice Manager in the implementation of new software/hardware systems.

Wellington Road Family Practice is a community-focused healthcare provider dedicated to delivering exceptional patient care. We are seeking a highly organised and detail-oriented Performance Management & IT Specialist to help drive our practices efficiency and ensure optimal performance in line with contractual and clinical targets. This is an exciting opportunity for someone with a passion for data, IT systems, and healthcare performance management.

Working hours are 15 hours per week - with some elements of remote working.

As the Performance Management & IT Specialist, you will play a key role in monitoring, reporting, and analysing the core performance of Wellington Road Family Practice. You will be responsible for ensuring that we meet our contractual obligations (including QOF, IIF, LES/DES) through effective data collection and reporting processes. In addition, you will provide essential in-house IT support, ensuring that our systems are fully optimized and compliant with relevant policies and procedures.



Locations are approximate. Learn more