Payroll Operations Manager inManchester inManchester PUBLISHED 3 DEC 2023

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

Are you enthusiastic, driven, and motivated to deliver a high-quality service learn? If so, this could be your best ever career move! Talk about a chance to make a difference - our entire teams across our Hospitals and Community sites genuinely rely on our service to ensure that they're all paid accurately and on time. And with customers at the heart of all we do, we aim to meet the needs of all our fellow MFT colleagues.

In short, the role of Payroll Operations Manager focuses on the operational management of the Payroll, Pensions and Travel teams, developing Standard Operating Procedures (SOP's) to support business sustainability, improve efficiency and effectiveness, promoting staff development and career progression.

In return for your hard work and commitment we offer:

• An excellent pay structure.
• A pension scheme with an employer contribution of 23.78%.
• Annual leave starting at 27 days plus bank holidays rising to 29 days after 5 years' service and 33 days after 10 years' service.
• A range of staff benefits including a lease car scheme and cycle to work.

You'll work closely with internal and external stakeholders to provide ongoing training and support to your teams whilst working alongside the Deputy Head and Head of Payroll Services to continually strive for service improvement and influence positive changes.

You'll provide support to ensure the timely and accurate provision of Payroll and Pension services for the Trust and clients.

You'll manage the Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues ensures employee data is current and correct.

You'll interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions.

You'll support the review and development of policies and ensure adequate Standard Operating procedures (SOP's) are in place, some of which will have an impact outside of the Department and Directorate, to support consistency, good practice, and compliance.

You'll communicate, coordinate and manage the production of 'As Is' process mapping of all current Payroll and Pension processes, identify improvements, eliminating duplication and any issues before producing confirmed 'To Be' processes, ensuring efficiency and effectiveness of resources.