Receptionist/ Administrator inWallasey inWallasey PUBLISHED 2 DEC 2023

• Greet patients and visitors to the practice
• Actively signpost and care navigate patients to appropriate services
• Answer calls in a timely, professional and courteous manner
• Book, amend and cancel appointments for all clinicians
• Deal with tasks from clinicians, management and external organisations
• Administer new registrations, update patient details
• Process repeat prescriptions and ensure timely actions
• Deal with clinical correspondence and scanning Advise patients of processes and relevant charges for non-NHS services
• Manage the patient flow within the waiting area and kept neat and tidy at all times
• Re-stocking of clinicians rooms with stationary
• Open up and close down the building ensuring all security guidelines are followed
• Attend and engage in meetings and training
• Work flexibly, providing cover as and when necessary to ensure the smooth running of the practice and delivery of excellent patient care
• Work within the legislative requirements, practice policies, procedures and protocols at all times.
• This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

We are a busy GP Training Practice in the heart of Wallasey Village. We are looking to recruit a Reception/Administrator with General Practice experience. You must have excellent communication, organisational and computer skills. If you are highly motivated and committed to delivering excellent standards of patient care, then we would love to hear from you.

Candidates must have excellent verbal and written communications skills, a polite telephone manner and good IT skills. Experience of working in General Practice is preferred. The role requires a team player, with a flexible approach to working, and a willingness to provide additional cover when required.