Deputy Director of Improvement inWakefield inWakefield PUBLISHED 25 DEC 2023

Key responsibilities

• Lead the ongoing design, development and implementation of the Trusts improvement framework ensuring the infrastructure, resources and processes to support workstreams within the system including: leading for improvement; strategy deployment; daily continuous Improvement; step change / rapid improvement of Trust priorities; building capacity and capability for operational excellence and improvement
• Lead on the establishment and on-going management of the Improvement Team, including the recruitment and development of the team to create an expert central resource for the organisation
• Act as a role model, providing coaching and facilitation to senior leaders, staff and patient groups, and the Trust Leadership Team to build the leadership management and improvement skills, knowledge and understanding
• Support Executive Leaders to align corporate portfolios, governance arrangements and support teams to the operating model
• To provide clear professional and managerial leadership to the team, creating a team that is highly skilled, effective, engaged and highly motivated
• Production of regular progress reports and support to problem solve a range of programme barriers.

Communication / relationships

• To use highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams across the Trust, such that they understand and work to achieve the Trust Strategy in line with the values and behaviours
• To use highly developed intellectual skills to see things differently, look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative performance delivery aligned to operational excellence.
• To use political judgement and astuteness in understanding and working with complex policy, and diverse interest groups
• To demonstrate an ability to work with complex and ambiguous structures
• Responsible for managing the communications within and engagement of stakeholders (internal/external) through the life cycle of the various improvement programmes and projects and responsible for reporting progress to the Executive sponsors.
• Work in partnership with leads for Patient Engagement and Experience and patient and service user groups to actively promote the inclusion of patients and families in all elements of improvement and service redesign
• Provide strategic leadership for the development of the MYTT Improvement Community, linking with local, national and international partners where appropriate to ensure best practice in improvement and operational excellence is brought into and shared with the organisation.

• Apply robust programme management methods to support the implementation of the MYTT improvement approach across the Trust, including: programme plans; key performance measures; visual improvement and delivery boards; reporting mechanisms
• Provide strong and robust leadership to a range of improvement projects and programmes supported by the Improvement team, which are likely to be high profile with significant potential strategic, financial and reputational impact.
• Ensure excellent links between the Improvement team and corporate and clinical functions.
• Represent the Trust with partner organisations, within the ICS and work closely with them to institute integrated working in the best interests of patient care.
• Developing strong working relationships with stakeholders across Wakefield, Kirklees and beyond, engaging them in the design and delivery of the projects contained within the Trust strategic priorities.

Ensure delivery of benefits

• Ensure all improvement plans are realistic, responsibilities for implementation / delivery are owned and the schedule of benefits delivery / release is congruent with overall financial and budgeting approach.
• Support and challenge Clinical Divisions to deliver and realise the benefits agreed from project and programme implementation and ensure these benefits are sustainable.
• Report on benefits realisation to key governance groups including the resources committee and Executive Directors meetings.
• Monitor and report on programme delivery with a particular emphasis focus on benefits realisation against agreed improvement metrics

• Work with the Executive Team as well as the Divisions to agree priorities for improvement projects
• Ensure effective integration between projects impacting on the Divisions.
• Build an effective cross-Division network to ensure sharing of best practice in terms of day to day work within Divisions, implementation of change, realisation of benefits.

Champion and support the embedding of the Mid Yorkshire Quality Improvement System (MYQIS)

• Provide
  
  support
  
  and leadership to the Mid Yorkshire Quality Improvement System (MYQIS).

Suggest further transformation based on best practice

• Recommend Transformation and Improvement projects for implementation across the organisation
• Prioritise future opportunities for improvement
• Represent the Trust with partner organisations, within the ICS and work closely with them to institute integrated working in the best interests of patient care.

Workforce

• Manage and lead the teams effectively, complying with all Trust policies and procedures.
• Act as an ambassador for the Trust in professional and public settings, with patients, relatives, visitors and staff.
• Promote sharing and dissemination of knowledge and innovative practice.
• Maintain own professional development and support others in the team.
• Organise and present transformation events/learning workshops in order to share improvement across the local health economy as well as to Trust staff.
• The post holder will participate in the Senior Manager on call/Executive On call rota supporting the senior managers in delivering effective services out of hours and assuming overall operational management responsibility as part of major incident escalation.

Were looking for a dynamic Deputy Director of Improvement to lead our continuous improvement initiatives.

We have a vision to achieve excellent patient experience, each and every time. This vision is set out within the Strategy Delivering My Future with our five strategic goals, with associated ambitions, reflecting the scale of our aspirations and a framework to guide our planning and delivery until 2028.

The Trust has been on a journey over the last few years towards a positive and supportive culture, in which continuous improvement is a part of everyday work across all areas, and teams feel engaged and empowered to act on ideas and initiate change that will improve patient experience in their area. There have been great achievements, with many projects that have transformed aspects of services and signs of improvement in staff experience. Over the last year there has been further work to achieve greater consistency; within leadership, approach to work and behaviour including MY Values into Action, a new accountability framework, a fresh look at our improvement and transformation priorities and Board development work.

To truly shift the dial we need to look at how we connect these pieces of work into one framework that becomes how we all do things around here. This means bringing together approaches to improvement, quality and safety, leadership and culture to deliver our strategy and draw a clear line for teams between objectives at their level and strategic goals

This is an exciting time to join as we commence the deployment of our Mid Yorkshire Management system based upon continuous improvement methodology. This is a chance to lead, influence and shape how we operate looking into the future.

Key Responsibilities

• 
  Strategic Leadership
  Design, implement, and maintain our Trusts improvement strategy, ensuring alignment with our values and goals
• 
  Collaborative Approach
  Work closely with divisional and clinical teams to identify and prioritise improvement opportunities based on evidence and data
• 
  Quality Improvement
  Embed a culture of continuous improvement across all services and teams, enhancing patient care and experience
• 
  Operational Excellence
  Collaborate with Executive Directors and colleagues to implement and support improvement activities aligned with Trust priorities
• 
  Program Leadership
  Lead the Mid Yorkshire Improvement System and a team of value stream experts to deliver an ambitious and responsive improvement program
• 
  Coaching and Facilitation
  Guide improvement initiatives at all levels, utilising lean methodology and improvement science
• 
  Capacity Building
  Develop and deliver a curriculum to build operational excellence skills across the Trust, fostering a culture of continuous improvement

Please do not submit an application via NHS Jobs.
Odgers Berndtson are supporting the Trust with this appointment. For an informal and confidential conversation please contact our recruitment partner, Hannah Wade